Luis Issarraras
San Antonio,TX
Summary
Reliable Shift Leader with total 5 years in the Logistics industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Flow Shift Lead
Best Buy
10.2022 - 11.2023
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
Certified Fitness Instructor
Planet Fitness
10.2024 - Current
- Responsible for the Fitness Instructor Program (PE@PF) in which group classes are conducted, along with customized workout plans with thorough explanations.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
Member Service Representative
Planet Fitness
07.2024 - 10.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Order Selector
Labatt Food Service
12.2023 - 06.2024
- Detail-oriented Order Picker with experience working in various large warehouse environments.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Operated equipment such as pallet jacks and forklifts to transport supplies/orders.
SWAT Inventory Specialist
Best Buy
01.2022 - 10.2022
- Completed physical inventory counts every week day.
- Performed data entry and completed proper paperwork.
- Worked effectively with shippers, receivers and 3PLs to resolve shipment issues, damaged materials and shortages.
- Ensured the store's P&L was accurate and balanced while trying to maintain it was close to even.
Product Flow Specialist
Best Buy
05.2021 - 01.2022
- As a product flow specialist, my team ensures every item is ready for customer pick-up/delivery
- Along with that, we are responsible for both inbound and outbound deliveries from any location, in charge of setting planograms for the entire store and at times assisting with store security.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Customer Service Representative
Best Buy
10.2020 - 05.2021
- I switch through different departments ensuring we find exactly it is what the customer needs
- Whether it is helping customers return/exchange items, manage credit card bills, fulfilling different warranties, taking them their order through curbside or selling our products right in the store.
Certified Personal Fitness Trainer
Planet Fitness
12.2019 - 03.2021
- I was a member service representative and this same company (Planet Fitness) for about 4 months, I then showed enough initiative to move forward and acquire this position
- During my time as a trainer, I spend my time gathering and encouraging members to try a few of my free sessions and also conducting sessions where I train them individually or in groups
- Not only that, I also double as a maintenance man for whenever some of my equipment breaks down
- To be quite honest, I love what I do and I have received many thanks while helping people become the best versions of themselves.
Member Service Representative
Planet Fitness
08.2019 - 12.2019
- At planet fitness, I assist members with whatever problems may occur as well as sign them up for memberships and fitness classes.
Store Manager
McDonald's
06.2018 - 08.2019
- I was a shift/store manager at this location
- I became a manager in less than 8 months and climbed up the ladder
- This job came with the responsibility of being in charge of all financial stations in the store, counting registers at the end of the day and inputting them into the grand safe.
Education
Associate's degree - Finance
San Antonio College
San Antonio, TX12-2025
Skills
- Microsoft Excel
- Shift management
- Planograms
- Microsoft Office
- Scheduling
- Supply chain management
- Profit & loss
- Team Building
- Customer Service
- Supply chain
- Crew coordination
- Employee evaluation
- Productivity monitoring
- Production leadership
Certification
- Certified Fitness Instructor, 10/01/24, 10/01/26
- IFA Certified Fitness Instructor
- Certified Personal Trainer, 12/01/19, 12/01/21
- Forklift Certification
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
Timeline
Certified Fitness Instructor
Planet Fitness
10.2024 - Current
Member Service Representative
Planet Fitness
07.2024 - 10.2024
Order Selector
Labatt Food Service
12.2023 - 06.2024
Product Flow Shift Lead
Best Buy
10.2022 - 11.2023
SWAT Inventory Specialist
Best Buy
01.2022 - 10.2022
Product Flow Specialist
Best Buy
05.2021 - 01.2022
Customer Service Representative
Best Buy
10.2020 - 05.2021
Certified Personal Fitness Trainer
Planet Fitness
12.2019 - 03.2021
Member Service Representative
Planet Fitness
08.2019 - 12.2019
Store Manager
McDonald's
06.2018 - 08.2019
Associate's degree - Finance
San Antonio College
Similar Profiles
Sade AndersonSade Anderson
Geek Squad Agent at Best BuyGeek Squad Agent at Best Buy
Anthony ApodacaAnthony Apodaca
Sales Associate at Best BuySales Associate at Best Buy
Steven IngramSteven Ingram
Autotech Level 2 Lead at Best BuyAutotech Level 2 Lead at Best Buy
Kaylyn SchonertKaylyn Schonert
Sales Associate at Best BuySales Associate at Best Buy
Valerie FaustoValerie Fausto
Director of Sales and Marketing at Holiday Inn San AntonioDirector of Sales and Marketing at Holiday Inn San Antonio