Anthony Bossoreale
Selden
Summary
Dynamic and results-driven professional with a proven track record at Best Buy, excelling in productivity monitoring and staff motivation. Adept at coaching teams to exceed performance standards while managing inventory efficiently. Committed to enhancing customer relations and fostering a collaborative work environment to drive business success.
Overview
8
8
years of professional experience
Work History
Product Flow Shift Lead
Best Buy
02.2025 - Current
- Ensure daily tasks are completed by employees in product flow as well as sales floor
- Coach and train employees to meet performance standards
- Maintain and manage warehouse for efficiency and cleanliness
- Work with other departments to ensure quality customer experience
- Assist clients when necessary with any requests or concerns
- Manage inventory and ensure product is always accounted for
Consultation Agent
Best Buy, Geek Squad
09.2023 - 02.2025
- Assisted clients with questions and concerns about their devices
- Recommended solutions and guided clients to resolve their technology related problems
- Maintained productivity when meeting goals for memberships and other metrics
- Handled cash and card transactions
- Tested functionality of devices returned and determined if they needed to further repair
- Worked with coworkers to build a welcoming culture for clients to come into to feel safe and protected
Delivery Driver
Stop and Shop Supermarket
04.2022 - 07.2023
- Operated vehicle safely in highly congested areas with no traffic violations
- Delivered packages to customer doorsteps and business offices
- Maintained delivery times and exceeded productivity goals set by company
- Created a friendly delivery experience, delivered to the counter
- Ensured groceries were stored properly and safely for customer enjoyment
- Assisted other drivers when needed on their routes
Manager
Stop and Shop Supermarket
03.2021 - 04.2022
- Maximized performance by monitoring daily activities and mentoring team members
- Cross-trained existing employees to maximize team agility and performance
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Leveraged data and analytics to make informed decisions and drive business improvements
- Established performance goals for employees and provided feedback on methods for reaching those milestones
Personal Shopper
Stop and Shop Supermarket
02.2017 - 03.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Tracked substitutions and informed customers of changes
- Worked productively with coworkers to meet order requirements and service expectations
- Maintained a clean and orderly work enviornment
Education
High School Diploma -
Centereach High School
Centereach, NY06-2015
Associate of Arts -
Suffolk Community College
Selden, NY06-2020
Skills
- Production leadership
- Productivity monitoring
- Sales proficiency
- Staff motivation
- Inventory management
- Coaching and mentoring
- Crew coordination
- Payment processing
- Customer relations
Timeline
Product Flow Shift Lead
Best Buy
02.2025 - Current
Consultation Agent
Best Buy, Geek Squad
09.2023 - 02.2025
Delivery Driver
Stop and Shop Supermarket
04.2022 - 07.2023
Manager
Stop and Shop Supermarket
03.2021 - 04.2022
Personal Shopper
Stop and Shop Supermarket
02.2017 - 03.2021
High School Diploma -
Centereach High School
Associate of Arts -
Suffolk Community College
Similar Profiles
Alana BenitezAlana Benitez
Phone Technician at Best BuyPhone Technician at Best Buy
Danielle BegayDanielle Begay
Customer Experience Specialist at Best BuyCustomer Experience Specialist at Best Buy
Tymir ForrestTymir Forrest
Retail Worker at Best BuyRetail Worker at Best Buy
Jesus G. Escobar Jr.Jesus G. Escobar Jr.
Sales Advisor at Best BuySales Advisor at Best Buy
Sanya GalianoSanya Galiano
Secretary at Alex LandscapingSecretary at Alex Landscaping