LUIS JORDAN

• Facilitated automotive financing by assessing customer needs and determining suitable options.
  Collaborated with banks and lending institutions to secure competitive rates and loan terms.
  Identified opportunities to enhance dealership profitability through strategic product and service sales.
  Forecasted sales by developing and implementing effective sales plans.
  Trained personnel, providing guidance and support to maximize performance.
• Led sales team to achieve targets through effective training and mentoring.
• Implemented CRM software for tracking customer interactions and sales activities.

• Achieved monthly finance and insurance manager goals for automotive sales and service contracts.
• Evaluated financing needs of car buyers to match them with suitable auto finance plans.
• Maintained ethical standards as finance director, ensuring high customer satisfaction index.
• Supported auto sales manager during vehicle purchases, promoting aftermarket products and services.
• Complied with federal, state, and local regulations in financial transactions and paperwork.
• Managed inventory of finance department supplies, including necessary dealership forms.
• Recognized as Top Finance Producer for outstanding performance.

• Generated sales from new and existing customers through proactive field engagement.
• Covered New Mexico and West Texas territories, focusing on dealer relationships.
• Collected payments and explored loan opportunities through direct calls to dealers.
• Visited potential dealer customers to generate leads and facilitate loan applications.
• Collaborated with General Manager to design sales and marketing programs for growth.
• Assisted dealers in completing line of credit applications and processing approvals.
• Developed new business partnerships to expand industry connections and inventory options.
• Maintained frequent visits to customer base, enhancing service and identifying sales opportunities.

• Drove significant revenues across a large territory spanning Texas, New Mexico, and Arizona by building strategic relationships and actively selling automotive financing options.
• Designed and executed sales strategies to consistently exceed dealer goals.
• Built a book of business from the ground up, and grew it to $1.5M in annual sales.
• Communicated the value added behind financing options to boost overall profitability.
• Specializing in non-prime auto finance, including buy-here-pay-here.
• Maintained superior product knowledge to effectively help customers, and close deals.
• Executed proven strategies to hit sales quotas and help the company achieve its goals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Established strong relationships with banking partners to secure favorable financing terms.

Collaborated with customers to arrange financing and insurance for vehicles.

• Communicated details of aftermarket products, extended warranties, and service procedures.
• Processed paperwork with high accuracy and attention to detail.
• Maintained superior customer satisfaction metrics while achieving profit margin targets.
• Fostered connections with lending institutions to obtain competitive interest rates.

• Directed sales team to exceed customer expectations and increase revenues.
• Monitored budget and revenue trends, compiling reports for leadership decisions.
• Trained staff on financial procedures to ensure compliance with job requirements.
• Enhanced customer experiences to drive loyalty and generate referrals.
• Oversaw sales cycle activities from relationship development to deal closure.

• Developed payment plans for past-due accounts to enhance collections.
• Acquired insights into loan approval processes and repayment strategies.
• Delivered exceptional customer service while maintaining ethical standards.
• Achieved recognition as Top Producer in 2011 for personal and business account growth.
• Collaborated with management to formulate effective sales strategies for improved branch performance.
• Cross-sold diverse bank products and services to fulfill customer requirements.