Professional Summary
Overview
Work History
Education
Skills
Timeline

Luis LaMadrid

Verizon
Safford,AZ
3
years of professional experience

Results-driven sales representative with expertise in customer engagement and relationship building. Proven ability to exceed sales targets through effective upselling and customer needs assessment.

Work History

Sales Representative

2 Years
Verizon | 08.2024 - Current
  • Engaged customers to identify needs and recommend appropriate wireless solutions.
  • Demonstrated product features and benefits to enhance customer understanding and satisfaction.
  • Assisted in resolving customer issues promptly, ensuring a positive service experience.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to inform sales strategies.

Retail Sales Associate/Commercial Driver

11 Months
AutoZone | 09.2023 - 08.2024
  • Developed comprehensive reports on sales performance and client feedback for management review.
  • Managed customer accounts, ensuring timely communication and resolution of inquiries or issues.
  • Researched and reported on business opportunities to increase market share.
  • Consistently exceeded sales targets by employing effective prospecting techniques and establishing rapport with potential customers quickly.

Food/Service Champion

6 Months
Taco Bell | 03.2023 - 09.2023
  • Delivered exceptional customer service, ensuring satisfaction and fostering a welcoming environment.
  • Managed inventory levels, reducing waste through effective stock rotation techniques.
  • Streamlined order processing by implementing time-saving methods during peak hours.
  • Collaborated with team to maintain cleanliness and organization of work area consistently.

Education

High School Diploma

Safford High School | Safford, AZ | 05-2023

Skills

Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Sales expertise
Product and service knowledge
Relationship building
Sales strategy development
Product and service sales
Customer retention
Upselling and cross selling
Customer needs assessment

Timeline

Sales Representative

Verizon
08.2024 - CurrentRead More

Retail Sales Associate/Commercial Driver

AutoZone
09.2023 - 08.2024Read More

Food/Service Champion

Taco Bell
03.2023 - 09.2023Read More

Safford High School

High School Diploma
Read More
Luis LaMadrid