Summary
Overview
Work History
Education
Skills
Filmmaking
Timeline
Generic

Luis Leon

Gresham,OR

Summary

My work history and skills should hopefully be a testament to my skills, and or qualifications for employment with your company. Hard work and integrity are what I was raised with and I know I would be a great fit for your team.

Overview

6
6
years of professional experience

Work History

Digital Shopper/Deli and Bakery/Stocker

Walmart
02.2023 - Current
  • Led the afternoon team and pushed to make deadlines
  • Dealt with a high volume of customer phone calls and paperwork regarding orders, and or orders they have not received.
  • Ensured daily report forms were filled out with accuracy to ensure management knows the needs of the department/ customer.
  • Handled customer orders and paperwork involving sensitive information such as; Credit/Debit card information, Phone Numbers, Addresses, ETC.
  • Worked different positions to help with staffing issues.
  • Inputted Driver License/ State ID information to ensure customer was eligible for certain restricted items.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.


PSE Clerk

USPS
02.2022 - 02.2023
  • Sorted mail and filled out daily reports for our office
  • Filed and delivered certified mail accordingly to ensure it reaches customers on time
  • Processed customer service requests using our online application
  • Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
  • Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
  • Accelerated processing times with effective use of automated equipment for mail sorting and distribution.
  • Filed customers personal information into our database
  • Handled customers personal information such as; Phone Numbers, Addresses, Payment methods, ETC.
  • Responded to customer complaints and followed up with phone calls or in-person inquires.
  • Dealt with high volume of paperwork regarding deliveries to our office, customer address changes, and customer complaints


Line Cook/Cashier/Grill Cook

Chipotle
08.2018 - 11.2019
  • Have worked in multiple positions including grill cook, cashier, and line cook.
  • Supervised the night shift crew and was responsible for closing the restaurant.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Processed catering orders for customers
  • Filled out order forms for our store and filed them for record keeping.
  • Followed up with customer service complaints.
  • Kept track and filed deliveries to our store.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.

Education

High School Diploma -

Sam Barlow High School
Gresham, Or
06.2020

Skills

  • Microsoft Office
  • Google Suite
  • Strong Oral and Interpersonal Communication Skills
  • Attention to Detail
  • Mac OS
  • Windows
  • Relationship Building
  • Documentation And Reporting
  • Data Collection
  • Paperwork Processing

Filmmaking

I have worked on multiple film sets in Portland as a personal assistant (PA). While on these sets I have many jobs, but one I feel that relates most to the job is making sure people sign safety waivers and NDA waivers. On the sets I've worked I have been entrusted with this and I have to make sure all waivers are signed before filing and that they are filed and secured properly. Of all the skills I've learned in the film industry, I feel this one translates to this job the best.  

Timeline

Digital Shopper/Deli and Bakery/Stocker

Walmart
02.2023 - Current

PSE Clerk

USPS
02.2022 - 02.2023

Line Cook/Cashier/Grill Cook

Chipotle
08.2018 - 11.2019

High School Diploma -

Sam Barlow High School

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Luis Leon