Provide exceptional customer service in an office setting.
Overview
22
years of professional experience
1
Certification
Work History
Food Lion
3685 New Bern Ave Raleigh
Deli-Bakery
07.2024 - 02.2025
Job overview
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Goodwill
Apex, NC
Production Team Member
07.2023 - 10.2023
Job overview
Cashier, rang up purchases; sorted through clothing and household wares donations; stocked donated items on sales floor
Food Lion
Clayton
PT Sales Cashier
08.2022 - 01.2023
Job overview
Provided customer service for guests and rang up purchases
Target, Inc.
Knightdale, NC
Guest Advocate
10.2019 - 05.2021
Job overview
Provided customer service for guests and rang up purchases
TJ Maxx
Garner, NC
PT Sales Associate
04.2019 - 11.2019
Job overview
Provided customer service for guests and rang up purchases
Stocked items for purchases, straighten and cleanup duties for closing
Seymour Johnson Air Force Base
Goldsboro, NC
Volunteer Income Tax Assistance (VITA)
01.2017 - 12.2017
Job overview
Completed 200+ individual & self-employed federal and multi-state tax returns for military retirees and spouses
Used software from VITA to enter data for electronic submission
First Presbyterian Church
Goldsboro, NC
Chairman: Annual Stewardship Campaign
01.2015 - 12.2017
Job overview
Organized church member volunteers to conduct mailings and personal appeals to raise approximately $675,000 annually for church
Sunrise Kiwanis
Goldsboro, NC
Secretary
01.2012 - 12.2017
Job overview
Draft and submit monthly Board of Directors for review and approval
First Presbyterian Church
Goldsboro, NC
Communications Co-Director: Capital Campaign
01.2012 - 12.2012
Job overview
Organized church member volunteers to conduct media blitz for $1.25 million campaign for extensive church renovations and repairs
Wrote church bulletin inserts for weekly campaign updates; drafted four quarterly newsletters on campaign; recruited members to provide testimonials on the status of campaign; composed appeal letters for the Campaign co-chairs
Home Health & Hospice Care (3HC), Inc.
Goldsboro, NC
Director of Community Development and Home Health & Hospice, Inc.
01.2009 - 12.2011
Job overview
Successfully coordinated campaign effort with volunteer and community leaders to 'wrap up' in excess of $1.3 million of the total $3.7 million raised for expansion of the hospice facility for Home, Health & Hospice, Inc (3HC) located in Wayne County
Identified by research and volunteer recommendations prospective individual donors, foundations and corporations for annual gifts and pledges to raise the final $1.3 million
Managed the marketing needs for large non-profit agency, including press releases, promotional materials, brochures, flyers, billboards, and radio advertising
Wrote grant proposals to secure $287,000 in funding over a one-year period, including Golden Leaf Foundation
Organized professional management team (3HC PMT) to collaborate with Wayne County officials to formally provide a letter of support and manage Golden Leaf funding in the amount of $252,000 for infrastructure grant
Oversaw public relations, including raising awareness through outreach events, press releases, and media interviews
Utilized Donor Perfect database for tracking prospective donors and grant funders
Habitat for Humanity of Goldsboro-Wayne (HFHGW), Inc.
Goldsboro, NC
Executive Director
01.2003 - 12.2009
Job overview
Increased revenue over a six-year period from $150,000 to $900,000+ annually
Implemented policy and procedure in all areas necessary for non-profit housing agency, HFHGW
Wrote grant proposals for Housing of Urban Development (HUD) funding through the city of Goldsboro and Habitat for Humanity, International, Inc
(HFHI)
Conducted training with directors, staff and volunteers for strategic plan goals for construction and fundraising goals
Utilized MS Word, Excel, PowerPoint, Publisher, implemented Quick Books by Intuit for mortgage tracking and A/P
Also implemented ADP to streamline data entry and reduced time spent processing bi-weekly payroll, 1099 R's, and W-2's
Sent RFP's to accounting firms experienced in non-profit audits and made recommendation to hire eligible firm
Adjunct Instructor, Medical Ethics, Wayne Community College, Goldsboro, NC
Clerk, Whitley, Jenkins & Riddle, Kinston, NC
Phone
cell, (919) 801-7394
Community Service
Member, First Presbyterian Church, Goldsboro, NC
Participant, Women in Networking (WIN), Clayton, NC
Participant, Going Places Network, Raleigh, NC, A Professional Development Program for Women
Work And Volunteer Experience
Production Team Member, Goodwill, 1150 William St, Apex, NC, 07/01/23, 10/31/23, Cashier, rang up purchases; sorted through clothing and household wares donations; stocked donated items on sales floor.
PT Sales Cashier, Food Lion, 238 Pritchard Rd, Clayton, NC, 08/01/22, 01/31/23, Provided customer service for guests and rang up purchases.
Guest Advocate, Target, Inc., Knightdale, NC, 10/01/19, 05/31/21, Provided customer service for guests and rang up purchases.
PT Sales Associate, TJ Maxx, Garner, NC, 04/01/19, 11/30/19, Provided customer service for guests and rang up purchases., Stocked items for purchases, straighten and cleanup duties for closing.
Military Spouse, 01/01/12, 12/31/19
Volunteer Income Tax Assistance (VITA), Seymour Johnson Air Force Base, Goldsboro, NC, 01/01/17, 12/31/17, Completed 200+ individual & self-employed federal and multi-state tax returns for military retirees and spouses., Used software from VITA to enter data for electronic submission.
Secretary, Sunrise Kiwanis, Goldsboro, NC, 01/01/12, 12/31/17, Draft and submit monthly Board of Directors for review and approval.
Chairman: Annual Stewardship Campaign, First Presbyterian Church, Goldsboro, NC, 01/01/15, 12/31/17, Organized church member volunteers to conduct mailings and personal appeals to raise approximately $675,000 annually for church.
Communications Co-Director: Capital Campaign, First Presbyterian Church, Goldsboro, NC, 01/01/12, 12/31/12, Organized church member volunteers to conduct media blitz for $1.25 million campaign for extensive church renovations and repairs., Wrote church bulletin inserts for weekly campaign updates; drafted four quarterly newsletters on campaign; recruited members to provide testimonials on the status of campaign; composed appeal letters for the Campaign co-chairs.
Director of Community Development and Home Health & Hospice, Inc., Home Health & Hospice Care (3HC), Inc., Goldsboro, NC, 01/01/09, 12/31/11, Successfully coordinated campaign effort with volunteer and community leaders to 'wrap up' in excess of $1.3 million of the total $3.7 million raised for expansion of the hospice facility for Home, Health & Hospice, Inc (3HC) located in Wayne County., Identified by research and volunteer recommendations prospective individual donors, foundations and corporations for annual gifts and pledges to raise the final $1.3 million., Managed the marketing needs for large non-profit agency, including press releases, promotional materials, brochures, flyers, billboards, and radio advertising., Wrote grant proposals to secure $287,000 in funding over a one-year period, including Golden Leaf Foundation., Organized professional management team (3HC PMT) to collaborate with Wayne County officials to formally provide a letter of support and manage Golden Leaf funding in the amount of $252,000 for infrastructure grant., Oversaw public relations, including raising awareness through outreach events, press releases, and media interviews., Utilized Donor Perfect database for tracking prospective donors and grant funders.
Executive Director, Habitat for Humanity of Goldsboro-Wayne (HFHGW), Inc., Goldsboro, NC, 01/01/03, 12/31/09, Increased revenue over a six-year period from $150,000 to $900,000+ annually., Implemented policy and procedure in all areas necessary for non-profit housing agency, HFHGW., Wrote grant proposals for Housing of Urban Development (HUD) funding through the city of Goldsboro and Habitat for Humanity, International, Inc. (HFHI)., Conducted training with directors, staff and volunteers for strategic plan goals for construction and fundraising goals., Utilized MS Word, Excel, PowerPoint, Publisher, implemented Quick Books by Intuit for mortgage tracking and A/P. Also implemented ADP to streamline data entry and reduced time spent processing bi-weekly payroll, 1099 R's, and W-2's., Sent RFP's to accounting firms experienced in non-profit audits and made recommendation to hire eligible firm., Supervised 10 employees.
Timeline
Deli-Bakery
Food Lion
07.2024 - 02.2025
Production Team Member
Goodwill
07.2023 - 10.2023
PT Sales Cashier
Food Lion
08.2022 - 01.2023
Guest Advocate
Target, Inc.
10.2019 - 05.2021
PT Sales Associate
TJ Maxx
04.2019 - 11.2019
Volunteer Income Tax Assistance (VITA)
Seymour Johnson Air Force Base
01.2017 - 12.2017
Chairman: Annual Stewardship Campaign
First Presbyterian Church
01.2015 - 12.2017
Secretary
Sunrise Kiwanis
01.2012 - 12.2017
Communications Co-Director: Capital Campaign
First Presbyterian Church
01.2012 - 12.2012
Director of Community Development and Home Health & Hospice, Inc.
Home Health & Hospice Care (3HC), Inc.
01.2009 - 12.2011
Executive Director
Habitat for Humanity of Goldsboro-Wayne (HFHGW), Inc.