Richard Etz
Bentonville,AR
Summary
Ambitious professional with 9+ years of retail experience with 4+ years of experience in management. Looking to grow professional career, and deliver exceptional managerial experience in the Defense Sector.
Overview
4
4
years of professional experience
Work History
Deli and Bakery Academy Trainer
Walmart
04.2023 - Current
- Worked with secondary channels to procure more produce for Fresh department
- Utilized secondary channels for procurement of bakery materials
- Utilized software programs to analyze departments CVP performance and tailored plans to get it improved.
- Mentored new 10 hires, resulting in stronger staff development and increased productivity.
- Worked effectively in fast-paced environments.
Salesfloor Academy Trainer
Walmart
04.2022 - 04.2023
- Negotiated with third-party suppliers to build features
- Analyzed previous years sales in determining best professional judgement in ordering seasonal features
- Put emphasis on constructing strong, working relationships with suppliers
- Ensured accurate inventory in two departments through effective merchandising processes.
- Provided one-on-one mentoring to help individuals reach their full potential within organization.
Food and Consumables Academy Trainer
Walmart
01.2022 - 04.2022
- Set a priority in making sure emphasizing accurate inventory for Food and Consumables
- Utilized my job as an Academy Trainer to improve the performance of my Team Associates
- Worked with my executive management team to understand the strategic vision of the Neighborhood Market.
- Tagged and prepared new merchandise for retail sales.
- Skilled at working independently and collaboratively in a team environment.
Replenishment Team Associate
Walmart
09.2021 - 01.2022
- Learned the Operations and Supply Chain basics of the backroom of a multi-million-dollar Supercenter
- Worked with a cross-functional team to ensure inventory was stocked to shelves.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Secondary Customer Service Manager
Walmart
03.2020 - 09.2021
- Worked on Performance planning and improvement with my associates
- Collaborated with other leadership to ensure effective cohesion between departments
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Bachelor of Science - Business Administration
Purdue University Global
West Lafayette, IN11.2023
Skills
- Detail-orientated
- Interpersonal skills
- Collaborative
- Highly adaptable
- Inventory management
- Microsoft Office
- Retail Management
- Time Management
State
AR
City
Bentonville
Timeline
Deli and Bakery Academy Trainer
Walmart
04.2023 - Current
Salesfloor Academy Trainer
Walmart
04.2022 - 04.2023
Food and Consumables Academy Trainer
Walmart
01.2022 - 04.2022
Replenishment Team Associate
Walmart
09.2021 - 01.2022
Secondary Customer Service Manager
Walmart
03.2020 - 09.2021
Bachelor of Science - Business Administration
Purdue University Global
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