Luis Manotas
Miami,FL
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases, notably at Braman Hyundai. Skilled in customer relationship building and upselling, I excel in interpersonal communication and business development. Achieved significant sales revenue growth by targeting high-potential accounts, demonstrating exceptional customer service and sales acumen.
Overview
6
6
years of professional experience
Work History
Sales Representative
Braman Hyundai
04.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Murgado Automotive Group- BUICK&GMC
07.2022 - 03.2023
- Sales Representative of the pre-owned vehicles department
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
BDC Representative
Murgado Automotive Group
12.2021 - 07.2023
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
Server-Bartender-Runner-Busser
The Front Porch Cafe
01.2019 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
International Business - Transportation Management
Alejandro De Humbold University
Caracas Venezuela10.2018
English -
Ilac
Vancouver Canada07.2014
Associate of Science - Science
Unidad Educativa Privada Instituto Escuela
Caracas Venezuela07.2013
English -
Kaplan Career Institute - Boston
Boston, MA07.2011
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Ability to follow instruction
- Bussines Developer over the Phone/Email/Text
- Appointment maker
- Upselling and Cross Selling
- Fellowship
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Representative
Braman Hyundai
04.2023 - Current
Sales Representative
Murgado Automotive Group- BUICK&GMC
07.2022 - 03.2023
BDC Representative
Murgado Automotive Group
12.2021 - 07.2023
Server-Bartender-Runner-Busser
The Front Porch Cafe
01.2019 - 10.2021
International Business - Transportation Management
Alejandro De Humbold University
English -
Ilac
Associate of Science - Science
Unidad Educativa Privada Instituto Escuela
English -
Kaplan Career Institute - Boston
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