Luis Manzo
Miami,FL
Summary
Dynamic Gas Station Manager with a proven track record at Valero, excelling in store operations and employee training. Enhanced profitability through meticulous inventory management and proactive maintenance. Recognized for exceptional customer service and problem-solving skills, fostering a collaborative team environment while ensuring compliance with safety regulations. Basically I am an honest hard worker, who is very adaptable and dependable and has experience working in a warehouse setting. I am also bi-lingual I speak Spanish and English.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Gas Station Manager
Valero Gas Station
01.2018 - 08.2023
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Ran the overnight shift.
Grill Cook/Assistant Kitchen Manager
Chili's Restaurant
01.2014 - 12.2017
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Pool Attendant/server/frontdesk
Ritz-Carlton Hotels
04.2010 - 12.2013
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Check In/ Out guests.
Warhouse Worker
Best Buy
01.2007 - 01.2010
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Placed product from truck to floor.
Education
Bachelor of Science - Mechanical Engineering
Florida International University
Miami, FL06-2008
High School Diploma -
Dr. Michael M Krop Senior Highschool
Miami, FL06-2004
Skills
- Store operations
- Employee training
- Merchandising strategies
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Computer literate
Certification
forklift certificate,
Languages
English
Spanish
Timeline
Gas Station Manager
Valero Gas Station
01.2018 - 08.2023
Grill Cook/Assistant Kitchen Manager
Chili's Restaurant
01.2014 - 12.2017
Pool Attendant/server/frontdesk
Ritz-Carlton Hotels
04.2010 - 12.2013
Warhouse Worker
Best Buy
01.2007 - 01.2010
Bachelor of Science - Mechanical Engineering
Florida International University
High School Diploma -
Dr. Michael M Krop Senior Highschool
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