Customer-focused and safety-minded professional with leadership experience in fast-paced, high-pressure environments. Proven ability to lead teams, provide exceptional customer service, manage operational responsibilities, and remain calm under pressure. Experienced in inventory management, training team members, and maintaining efficient workflow operations. Bilingual in English and Spanish with strong communication, teamwork, and problem-solving skills. Seeking to bring strong customer service and leadership abilities to the Flight Attendant role at Envoy Air.
Hi, I’m
Luis Marroquin-Aguilar
Leander,TX
Summary
Overview
4
years of professional experience
Work History
Chick-fil-ACedar Park, TX
Chick-fil-A Team leader
04.2023 - Current
Job overview
- Lead team in achieving sales milestones through effective communication and task delegation.
- Mentored junior staff, enhancing their skills and operational efficiency.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- managed inventory counts and orders and stocking of merchandise.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Lead team members during high-volume shifts while maintaining efficient operations and positive customer experiences.
Alliance Overhead Door12112 Roxie Drive Suite B Austin Tx 78729
Garage Door Technician Assistant
06.2022 - 08.2022
Job overview
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
Education
Austin Community CollegeAustin, TX
Associate of Applied Science from Radio-television-film Production Management
02.2026 - Current
University Overview
Cedar Park High School
GED
University Overview
Skills
- Client support
- Calm demeanor in high stress environments
- Effective teamwork
- Problem-solving
- Following instructions
- Cash handling
- Martial arts training
- Heavy lifting
- Proficient in MS Office
- Leading team members in high stress environments
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Austin Community College
Associate of Applied Science from Radio-television-film Production Management
02.2026 - Current
Chick-fil-A Team leader
Chick-fil-A
04.2023 - Current
Garage Door Technician Assistant
Alliance Overhead Door
06.2022 - 08.2022
Cedar Park High School
GED