Luis Martinez
Pasadena
Summary
Results-driven professional with a strong background in supervising daily operations and staff training. Skilled in decision-making and time management, contributing to improved customer satisfaction and team performance during peak hours.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Manager
Freddy's Frozen Custard & Steakburgers
Pasadena, TX
08.2024 - Current
- Supervised daily operations to ensure quality service and customer satisfaction.
- Trained and mentored staff on food preparation and safety standards.
- Implemented efficient workflows to optimize team performance during peak hours.
- Coordinated inventory management, reducing waste through effective stock rotation.
Education
Associate of Applied Science - Process Technology
San Jacinto College
Pasadena, TX12.2027
Skills
- Customer service
- Team leadership and collaboration
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Ability to learn new concepts quickly, attention to detail
- Task delegation
- Operations management
- Sales techniques
- Project Support
- Task prioritization
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Freddy's Frozen Custard & Steakburgers
08.2024 - Current
Associate of Applied Science - Process Technology
San Jacinto College