Luis Maturana
Norwalk,CT
Summary
Dynamic and bilingual professional with a proven track record at Fairfield County Bank, enhancing customer satisfaction through meticulous attention to detail and superior interpersonal skills. Expert in money handling and implementing continuous improvement strategies, significantly contributing to operational excellence and security. Demonstrates a keen ability to foster customer relationships and streamline processes for efficiency.
Overview
8
8
years of professional experience
Work History
Bank Teller
Fairfield County Bank
09.2023 - Current
- Managed transactions while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Salon Coordinator
Lila's Beauty Salon
07.2016 - Current
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
- Streamlined the scheduling process by implementing an efficient online booking system, resulting in improved organization.
Access Control Officer
Bridgewater Associates, LP
12.2021 - 03.2023
- Assisted in the development of security protocols, contributing to a comprehensive approach towards asset protection.
- Contributed to overall facility safety by identifying potential hazards during routine patrols and reporting them accordingly.
- Decreased risk of theft or damage to property by conducting thorough screenings of visitors, packages, and vehicles entering the facility.
Education
No Degree - Criminal Justice
Western Connecticut State University
Danbury, CTHigh School Diploma -
Norwalk High School
Norwalk, CT05.2016
Skills
- Continuous Improvement Mindset
- Attention to Detail
- Bilingual in Spanish
- Customer Service
- Interpersonal Relations
- Money Handling
Hobbies
- Volunteering
- Sports
- Gaming
Timeline
Bank Teller
Fairfield County Bank
09.2023 - Current
Access Control Officer
Bridgewater Associates, LP
12.2021 - 03.2023
Salon Coordinator
Lila's Beauty Salon
07.2016 - Current
No Degree - Criminal Justice
Western Connecticut State University
High School Diploma -
Norwalk High School
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