Luis Mendez
Chelan,WA
Summary
Detailed Gym Receptionist with eight months of experience supporting daily operational functions at a busy fitness facility. Collaborative multitasker with team-focused goal orientation and situational awareness. Customer-oriented staff member helping patrons with various needs and requests. Safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterous monitoring premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
3
3
years of professional experience
Work History
Security Officer
Windermere Vacation's Rentals
06.2023 - 09.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicles, and by foot.
Gym Receptionist
WVC Student Rec Center
10.2021 - 06.2023
- Cleaned and sterilized gym equipment multiple times throughout the shift to decrease harmful bacteria.
- Operated telephone switchboard to provide information, take messages, and forward calls.
- Welcomed members and visitors to the gym and provided accurate information concerning available programs and activities.
- We monitored the fitness room to direct patrons' smooth flow through exercise circuits.
- Re-racked weights to maintain a neat, organized, and clean gym.
- Greeted customers, answered general questions, and directed them to appropriate locations.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
Valet Driver
The Lookout at Lake Chelan
07.2020 - 09.2021
- Greeted guests and answered questions about valet service, directions, and local attractions.
- She maintained the cleanliness of the service area by sweeping, mopping, and organizing.
- Greeted guests, explained valet procedures, and answered questions to drive satisfaction and repeat business.
- Responded to questions about local area and company services.
Education
Associate of Arts - Physical Therapy Assistance
Wenatchee Valley College
Wenatchee, WA06.2022
High School Diploma -
Chelan Highschool
Chelan, WA06.2021
Skills
- Customer Service
- Visitor and Customer Relations
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Computer literacy
- Physical fitness
Affiliations
- Earthday community service- I helped countless groups set up their booths for three out of four years I was in Highschool.
- Town cleanup- two out of four years, I assisted the town of Chelan in cleaning around the area.
- Sport concessions- Three out of four years, I assisted in helping raise money for many sports during sporting events.
Timeline
Security Officer
Windermere Vacation's Rentals
06.2023 - 09.2023
Gym Receptionist
WVC Student Rec Center
10.2021 - 06.2023
Valet Driver
The Lookout at Lake Chelan
07.2020 - 09.2021
Associate of Arts - Physical Therapy Assistance
Wenatchee Valley College
High School Diploma -
Chelan Highschool
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