Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Luis Mendoza

Cleveland

Summary

Dynamic Area Manager with proven expertise at ABM Industries in optimizing inventory management and enhancing team performance. Skilled in conflict resolution and effective communication, I successfully led diverse teams, ensuring high standards of service and customer satisfaction during major events. Committed to achieving operational excellence and fostering a collaborative work environment.

Overview

2
2
years of professional experience

Work History

Area Manager

ABM Industries
Cleveland
10.2024 - Current
  • scheduling of all personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, overtime control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.

Supervisor

Expo Services and Products
Cleveland
02.2024 - 10.2024
  • Responsible for cleaning of Rocket Mortgage Arena Stadium.
  • Supervising the day and night shifts of a program of 56 people.
  • Cleaning operation at all kinds of events (Cavaliers team, Monsters team, and all concerts).

Shift Leader

Ohio City Burrito
Cleveland
05.2023 - 02.2024

responsible for Food prep/working the food line/dishes/cashiering, maintaining a clean and sanitized environment, along with providing excellent customer satisfaction.

Education

GED -

UNIVERSITY OF SAN GREGORIO OF PORTOVIEJO
ECUADOR
02-2010

High School Diploma -

FAE
ECUADOR
02-2006

Skills

  • Inventory management
  • Site evaluation
  • Team building
  • Conflict resolution
  • Project management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Goals and performance
  • Staff supervision
  • Staff scheduling
  • Systems and software expertise
  • Customer relationship management

Affiliations

  • I love playing sports like soccer and Tennis

Languages

English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Professional

Timeline

Area Manager

ABM Industries
10.2024 - Current

Supervisor

Expo Services and Products
02.2024 - 10.2024

Shift Leader

Ohio City Burrito
05.2023 - 02.2024

GED -

UNIVERSITY OF SAN GREGORIO OF PORTOVIEJO

High School Diploma -

FAE
Luis Mendoza