Luis M. Marrero

• Senior Master Sergeant Luis M. Marrero serves as the First Sergeant, 219th Rapid Engineer Deployable Heavy Operational Repair Squadron Engineer Squadron, 120 Airlift Wing, Malmstrom Air Force Base, Montana. His responsibility primarily focuses on the support of the mission through taking care of airmen and their families.
• He is a key advisor to the commander providing guidance on a variety of topics ranging from health, morale, welfare, training, readiness, and disciplinary actions of airmen.
• He also works with various key stakeholders across the installation and community such as mental health, the Airman and Family Readiness Center, urinalysis program manager, and the Chaplain Corps on the behalf of his commander to ensure mission readiness.
• Sergeant Marrero entered the United States Air Force in October 2013. He graduated from the Air Transportation Apprentice course at Fort Lee, Va. in March 2015.
• While serving as an Air Transportation Specialist, he has operated numerous types of vehicles 18 Wheelers, stake bed trucks, and forklifts , he has gone on numerous Temporary Duty Assignments to include the Multinational Inter-agency Logistics Exercise, Tabatinga, Brazil in November 2017, and Exercise Saber Junction, Ramstein Air Base, Germany in September 2018.
• He served as the Noncommissioned Officer In Charge for Passengers Services for the 120th Logistics Readiness Squadron, 120th Airlift Wing, Great Falls, Montana.
• Prior to his current position, the master sergeant served as the Additional Duty First Sergeant for the 219th Rapid Engineer Deployable Heavy Operational Repair Squadron Engineer Squadron, Malmstrom Air Force Base, Montana.
• Supervisor: Colonel Jason Foster (406) 6790952
• Okay to contact this Supervisor: Yes

• Company Overview: This is a federal job
• Manages Missoula International Airport Security Program and serves as a technical consultant for the Federal Security Director (FSD) and of Montana and the Assistant Federal Security director of the Montana West Airports.
• Manages subordinate security personnel to include Supervisory Transportation Security Officers, Lead Transportation Security Officers, Supervisory Training Instructors, and Transportation Security Officer that are assigned at MSO and BTM airports; spoke airport, and/or other transportation terminals meeting with local leadership to advocate the TSA Initiatives and Screening program; addressing any existing concerns and providing guidance on known expectations of the program.
• Exercise tact and diligence when communicating with the traveling public to avoid embarrassment to TSA.
• Manages screening checkpoints to Transportation Security Administrative (TSA) objectives.
• Serves as rating and reviewing official for Annual Performance Ratings (APR), Transportation Officer Performance System (TOPS) and Employee Performance Appraisals(EPMP); approves and recommends awards and recognition for two locations: Bert Mooney Airport (BTM), and Missoula International Airport (MSO); counsels employees concerning performance and discipline; resolve employee relation issues; chair interview panels for hiring and promotions; work closely with employees to promote officer and TSA development, to include mentoring newly hired Transportation Security Managers and Supervisory Transportation Security Officers; manage and support the collection of performance metrics to ensure operations objectives are being met; utilize FSD office inspection program control checklist on a quarterly basis to monitor the effectiveness of the Management Control Program Checklist (MCOP) for MSO and BTM; develop and implement work and training schedules statewide; develop and maintain the Montana BTM iShare Site which is utilized by screening personnel to stay current on the latest TSA developments; understand the customer service needs of the traveling public and balance the needs with safety and security at the forefront.
• Work cooperatively with airport stakeholders to further the TSA mission; conduct daily shift briefings to ensure workforce unity and that the workforce is informed on Risk Based Security measures.
• This is a federal job
• Supervisor: Tyler Wood ((406) 6576601)
• Okay to contact this Supervisor: Yes

• Company Overview: This is a federal job
• Managed statewide Screening Passenger by Observation Technique (SPOT) Program and served as a technical consultant for the Federal Security Director (FSD) of Montana and SPOT Coordinator on all issues involving behavior detection and recognition.
• Managed subordinate Behavior Detection Officer (BDOs) at assigned airports; spoke airport, and/or other transportation terminals meeting with local leadership to advocate the BDO program; addressing any existing concerns and providing guidance on known expectations of the program.
• Exercised tact and diligence when communicating with the traveling public to avoid embarrassment to TSA.
• Manages screening checkpoints to Transportation Security Administrative (TSA) objectives.
• Served as rating and reviewing official for Annual Performance Ratings (APR), Transportation Officer Performance System (TOPS) and Proficiency Evaluation Checklist (PEC); approved and recommended awards and recognition for three locations: Billings Logan International Airport (BIL), Missoula International Airport (MSO) and Bozeman Yellowstone International Airport (BZN); counseled employees concerning performance and discipline; resolved employee relation issues; chaired interview panels for hiring and promotions; worked closely with employees to promote officer and BDO development, to include mentoring Expert BDO's and Supervisors; manage and support the collection of performance metrics to ensure operations objectives are being met; utilized FSD office inspection program control checklist on a quarterly basis to monitor the effectiveness of the Management Control Program Checklist (MCOP) for BIL, MSO and BZN; developed and implement BDO statewide schedules; develop and maintain the Montana BDO iShare Site which is utilized by BDO's to stay current on the latest SPOT developments; SPOT referrals and incident reporting statewide; understand the customer service needs of the traveling public and balance the needs with safety and security at the forefront.
• Worked cooperatively with airport stakeholders to further the TSA mission; conducted daily shift briefings to ensure workforce unity and that the workforce is informed on Risk Based Security measures.
• This is a federal job
• Supervisor: John McKenna and Kurt Carlson (406-210-1281)
• Okay to contact this Supervisor: Yes

• Company Overview: This is a federal job
• Work directly with stakeholders and airport staff relaying information that needs attention.
• Providing expertise for subject matter as well as recommending the best practices in order to improve security.
• Interprets TSA policies, regulations, metrics and directives.
• Serve as a liaison for local management and workforce to ensure objectives are being met and reinforcement plans are in place.
• Develop training plans for competencies as well as working with local leadership to institute programs necessary for addressing workplace problems.
• Maintain communication with management concerning issues, which may reveal a weakness in security, working closely with local law enforcement to make certain compliance is complete.
• Communicate and reinforce Equal Employment Opportunities (EEO) policies and Human Resource programs.
• Foster a work environment where all employees are treated equally with fairness, inclusiveness and transparency.
• Prepares performance evaluations and takes or recommends corrective actions for employees up to and including removal from service.
• Provide guidance to employees on how to solve difficult situations, to include customer service as well as personnel issues.
• Discerns between relevant visual cues form those irrelevant or distracting cues in order to carry out security responsibilities.
• Recognizes customer service needs and balance needs of traveling public with organizational needs.
• Participates in briefings concerning security sensitive or classified information.
• This is a federal job
• Accomplishments: Incentive Award for Outstanding Performance 2006, Time Off Award for Excellence in PSE Testing 2008, Special Achievement Award for Training Program 2008, Special Achievement Award for Outstanding Support 2007, Certificate of Recognition for PASS Performance 2008, On the Spot Award for Outstanding Efforts 2008, Special Achievement Award for Leadership 2009, Special Achievement Award for Leadership Team 2010, Honorary Incentive Award for Leadership TSA- Montana 2008.
• Supervisor: Teresa Parker (406-580-5567)
• Okay to contact this Supervisor: Yes

• Company Overview: This is a federal job
• My overall duty as a Lead Transportation Security Screener was to protect individuals and property on aircraft against acts of criminal or terrorist violence.
• I served as a coach, facilitator, and a negotiator in coordinating team initiatives and team building.
• My functions as a lead screener were to ensure the inspection of individuals and property was in accordance with TSA regulations.
• Upon discovery of threats to aviation security, I investigated and annotate findings in an incident report and notified upper management and local authorities as needed.
• Communications with airlines, passengers, and the shifting of personnel was a constant to ensure efficient and effective screening.
• I assisted screeners daily by on the spot performance corrections and answering standard operations procedure related questions.
• During operations I maintained Daily Activity Report, Incident Reports, Performance Measurement Information Systems (PMIS), and Performance and Resource Information Systems (PARIS) and reported them to TSA Headquarters.
• This is a federal job
• Accomplishment: Silver Leadership Award 2004.
• Supervisor: Teresa Parker ((406) 580-5567)
• Okay to contact this Supervisor: Yes

• Company Overview: This is a federal job
• Overall duty as a Transportation Security Officer (TSO) was to protect individuals and property on aircraft against acts of criminal or terrorist violence.
• In order to meet this goal, I followed a uniform set of procedures.
• My functions as a screener were to inspect individuals and property to prevent any unauthorized explosive, firearm, or prohibited items from entering the sterile area or aircraft.
• Upholding the TSA professional statured by being courteous and efficient.
• In order to uphold the above set standards, I underwent extensive training and testing, in addition to reviewing the Bozeman Standard Operating Procedure (SOP) and stayed current on all pertinent changes within the system.
• This is a federal job
• Supervisor: Teresa Parker ((406) 581-7760)
• Okay to contact this Supervisor: Yes

• As a Highway Patrol Cadet, my fundamental objectives were to safeguard lives and property; to protect the innocent against deception, the weak against oppression or intimidation and the peaceful against violence or disorder; and to respect the constitutional rights of all to liberty, equality and justice.
• Those objectives were accomplished through physical conditioning, classroom lecture, practical exercises, teamwork and individual motivation, personal discipline and endurance, personal pride, and values.
• Supervisor: Sgt Mitchell Tuttle ((406) 444-3780)
• Okay to contact this Supervisor: Yes

• Kept records of mileage traveled and fuel costs incurred throughout trips.
• Maintained accurate logs of working hours using electronic on-board recorder systems.
• Followed specific route assignments as directed by dispatchers or supervisors.

Drove coast to coast and dedicated runs. 18 wheeler was equipped with a 10 speed Manual transmission

• Kept records of mileage traveled and fuel costs incurred throughout trips.
• Maintained accurate logs of working hours using electronic on-board recorder systems.
• Followed specific route assignments as directed by dispatchers or supervisors.
• Operated 10 speed manual transmission throughout the lower 48 and Canada

• Scheduled, dispatched, and tracked 266 US Army vehicles and four platoons.
• Coordinated with platoon sergeants for company and mission readiness.
• Responsible for projecting company missions and dispatching soldiers for deployments.
• Supervised a squad of 11 soldiers, which consisted of counseling on job performance, conducting basic soldiering skill courses every Thursday, and handling soldiers' day to day issues.
• Operated and Inspected vehicles (18 wheelers, HETs, and box trucks)for safety and ensured that drivers had proper documents for their missions.
• Implemented the first Department of the Army Movement Management System for the First Armored Division.
• Maintained and updated operations records, maintenance records, mileage records, and mission records, and briefed and submitted daily, weekly, monthly, quarterly, and annual reports to soldiers, platoon sergeants, lieutenants, captains, majors, lieutenant colonels, and colonels.
• Conducted safety briefings and administered driver interviews and testing.
• Developed a model-dispatching program for the 123rd MSB.
• Submitted Temporary Duty Travel Assignment Travel Vouchers to the Battalion.
• Generated paperwork, to ensure that soldiers had meals during missions.
• Obtained road reports and authorized routes to determine best suitable routes for transport of personnel and equipment.
• Performed gate guard duty, which consisted of inspecting military personnel and families, civilian employees, delivery drivers, and German Nationals for proper identification and to insure their vehicles were not carrying any unauthorized explosives, firearms, or chemicals hazardous to the general public.
• Related Skills and Accomplishments: U.S. Army Basic Training, Advanced Individual Training, Leadership Development, Alcohol and Drug Abuse, Suicide and Domestic Violence Prevention, Counter Terrorism, Handling of Classified Materials, and Department of The Army Movement Management System.
• Supervisor: Captin Mike Calvin (011-49613369816)
• Okay to contact this Supervisor: Yes