LUIS MORALES
STOP N SHOP
Levittown,New York
11
years of professional experience
Goal-oriented professional focused on leveraging customer service expertise to drive personal and professional growth. Committed to setting achievable objectives that enhance performance and foster continuous learning. Strives to create financial stability while pursuing a fulfilling lifestyle.
Work History
Bakery Sales Clerk - Baker
1 Year 11 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Maintained product displays, adhering to merchandising standards and promoting seasonal items.
- Assisted in inventory management, tracking stock levels and placing orders.
- Assisted in inventory management, tracking stock levels and placing orders as needed.
- Operated dishwashing equipment, ensuring efficient cleaning of dishes and kitchen utensils.
- Maintained cleanliness and organization of dishwashing area, adhering to health and safety standards.
Customer Service Sales / Cashier Representative
10 Years 7 Months- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Executed sales strategies to achieve monthly targets and enhance revenue growth.
- Developed and maintained customer relationships through effective communication and follow-up strategies.
- Delivered floral arrangements and gifts to customers, ensuring timely and accurate service.
- Executed package deliveries to residential and commercial locations, ensuring timely arrival.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School
Graduate. 1988.
Some college courses.
Public Speaking Course
United Methodist. 1999.
Graduate. 2006.
Skills
Creative and detail oriented. Experienced in customer service with strong communication skills. Excellent in communication and speaking to a large audience. Proficient and knowledgeable in explaining and strengthening time-based goals. Being a team leader as well as a team player.
Excellent customer service
Patience and tolerance
Goal oriented
Inventory management
LEADERSHIP
1998 – PRESENT. Served as the leader of my Masonic District (Nassau County) of over 500+ members for over 25 yrs. Traveling NY state monthly mentoring junior and senior members - guiding the creative process from concept to completion.
MILITARY – UNITED STATES MARINE CORP.
United States Marine Corp.
Enlistment April 1991
Infantry / Mortar man
Marksman, Sharpshooter, Expert
Campaigns - Desert Shield, Desert Storm, Desert Sabre
Honorable Discharge - May 1998
Timeline
Bakery Sales Clerk - Baker
STOP N SHOP
09.2024 - CurrentRead More
Customer Service Sales / Cashier Representative
1-800-Flowers.com
04.2015 - 11.2025Read More
GIA – Gemological Institute of America
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Lay Leader
Public Speaking Course
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SUNY Farmingdale
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Farmingdale High School
High School
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