Luis Morales Hernandez
Portland
Summary
Results-driven bilingual professional with experience in customer account management, logistics, and sales. Adept at creating relationships with customers, bringing consistent work effort and exceeding goals. Relocating to Jersey City end of May.
Overview
3
3
years of professional experience
Work History
Mail Carrier
United States Post Office
09.2025 - Current
- Independently managed route and workload, making on-the-spot decisions to optimize efficiency and make daily deadlines.
- Delivered mail efficiently across designated routes, ensuring timely service and customer satisfaction.
- Operated postal vehicles safely while adhering to traffic regulations and company policies.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Lead Sales Associate
Groundworks Industries
05.2024 - 09.2025
- Executed daily sales strategies to maximize revenue and meet targets consistently.
- Trained new associates on product knowledge and effective sales techniques.
- Performed inventory control procedures to manage stock, met with vendors to discuss products, created relationships with industry members.
- Managed cash handling and end-of-day counts, ensuring 100% accuracy and compliance with company cash controls..
Logistics Account Executive
Total Quality Logistics
09.2023 - 02.2024
- -Made 500+ cold calls to prospects a week.
- -Negotiated rates and sold loads to carriers creating up to $25,000 in weekly revenue for lead broker.
- Managed customer accounts to ensure timely and accurate shipment of goods.
- Chosen by HR to support onboarding via shadowing program; provided real-world sales demonstrations and feedback to new team members.
Education
MBA - Applied Economics and Business
University of Oregon
Eugene, OR06-2023
Skills
- Sales experience- colds calls, quoting customers, building relationships
- Customer service
- Self Management
- Freight operations
- Inventory Management
- Lead generation
- Team work
Languages
Spanish
Native or Bilingual
Timeline
Mail Carrier
United States Post Office
09.2025 - Current
Lead Sales Associate
Groundworks Industries
05.2024 - 09.2025
Logistics Account Executive
Total Quality Logistics
09.2023 - 02.2024
MBA - Applied Economics and Business
University of Oregon
Internship
- 2022 Management Sales Summer Internship- Sherwin Williams
- -Created Sales Plan for Hispanic and Latino Customer Base
- -Worked closely with Sales Representatives and Contractors