Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Moran

Houston,TX

Summary

Dynamic leader with a proven track record at IHOP, excelling in operations management and relationship building. Spearheaded strategies boosting sales and profitability, while leading a diverse team to high satisfaction levels. Expert in staff training/development and customer relationship management, ensuring long-term success and loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

IHOP
01.2020 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Klein Forest High School
11400 Misty Valley Dr

Unimex Veracruz
Calle Juan Enríquez 1004 Ignacio Zaragoza 91910 Ve
06.2014

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Effective leader
  • Efficient multi-tasker
  • Time Management
  • Training and coaching
  • Team Leadership
  • Staff Management
  • Customer Relations
  • Staff Training
  • Relationship Building
  • Training and Development
  • Customer Relationship Management
  • Employee Scheduling
  • Staff Supervision
  • Staff training/development

Certification

Servsafe

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

General Manager

IHOP
01.2020 - Current

Klein Forest High School

Unimex Veracruz

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Luis Moran