Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis M Santiago

Trenton,NJ

Summary

Self-motivated and hard-working with a strong determination to perform great work. Offers attention to detail and accuracy, highly professional attitude and well-developed communication skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Tow Truck Driver

Kaars inc
Trenton, Nj
07.2025 - Current
  • Operated tow truck to safely transport vehicles, ensuring customer satisfaction and timely service.
  • Assisted customers with vehicle recovery and roadside support, resolving issues effectively and enhancing service experience.
  • Performed routine maintenance checks on towing equipment, ensuring safety and reliability for all towing operations.

Lead Custodian

ABM
12.2021 - 02.2025
  • Coordinated emergency custodial responses and managed special projects.
  • Executed routine custodial tasks and maintained custodial equipment and supplies
  • Repaired equipment and fixtures to ensure proper functionality and operate equipment to scrub/polish floor in specified areas
  • TCNJ

Shift Manager

Nexus Hamilton Park and Ride
Hamilton, NJ
08.2013 - 11.2021
  • Trained new staff members to ensure effective service delivery
  • Identified customer needs and services during data entry to enhance user experience
  • Handled parking violations and booted vehicles to enforce regulations and maintain order
  • Provided customer service in Hamilton, NJ

Breakage Supervisor

Kramer Beverage
Lawrenceville, NJ
06.2017 - 04.2019
  • Repacked and restocked pallets, ordered and maintained supply levels for equipment and services to ensure operational readiness
  • Trained employees on job functions and company policies to enhance compliance and performance
  • Repacked pallets to optimize storage space and improve accessibility
  • Lawrenceville NJ

Education

Daylight Twilight -

Skills

  • Towing logistics
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Team building
  • Follow safety procedures
  • Problem-solving
  • Problem-solving abilities
  • Class A license
  • Multitasking Abilities
  • Commercial driving
  • Teamwork
  • Problem-solving capacity
  • Heavy lifting
  • Defensive driving techniques
  • Customer service
  • Winch operation mastery
  • Strong work ethic
  • Towing equipment operation
  • Client support
  • Vehicle inspection

Certification

  • Sora Licenses,
  • Cdl Class A, N/T
  • Twic Card

Languages

Spanish
Professional
English
Professional

Timeline

Tow Truck Driver

Kaars inc
07.2025 - Current

Lead Custodian

ABM
12.2021 - 02.2025

Breakage Supervisor

Kramer Beverage
06.2017 - 04.2019

Shift Manager

Nexus Hamilton Park and Ride
08.2013 - 11.2021

Daylight Twilight -

Luis M Santiago