Responsible for all Security operations including development of operational procedures
01.2020 - Current
Security risk assessments and liaison with Local Law enforcement agencies
Ensure all posted officers are conducting their work properly
Responsible for ensuring a safe environment for patrons and visitors
Maintain close communications with Mall Management.
TRAINING & COMPLIANCE MANAGER
AALLIED UNIVERSAL
01.2019 - 01.2020
Instruct or facilitate all on-site training for assigned staff and ensure compliance with AUS and Liberty Mutual training & certification standards
Plan and execute monthly drills and quarterly exercises.
OPERATIONS & TRAINING MANAGER
US SECURITY ASSOCIATES
11.2008 - 12.2018
Oversaw and managed administrative and operational functions for several clients including recruiting, weekly payroll/scheduling, on the job training for new hires and existing employees.
ACCOUNT MANAGER
US SECURITY ASSOCIATES
09.1998 - 11.2008
Oversaw and managed all aspects of the account totaling 1.5M in annual revenue
Ensured all training was completed to standard as well as conducted annual 2-day training seminar.
CORRECTIONAL OFFICER
MCI WALPOLE STATE PRISON
08.1990 - 09.1997
Enforced State Correctional Policy while performing duties such as patrols, response, and investigating reports of criminal activity.