Luis Ornelas
Laredo
Summary
As a Crew Trainer at Whataburger Corporate, I excelled in molding efficient teams through expert sales guidance and adaptive training techniques. Leveraging skills in team leadership, customer service, and POS systems, I significantly enhanced staff competencies and operational excellence. My approach, characterized by adaptability and focus on achievements, consistently met and surpassed employer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
Whataburger Corporate
Laredo
07.2023 - Current
- Led by example, upholding company policies and exemplifying desired behaviors.
- Stayed up to date on requirements of all team positions to optimize training.
- Adapted training approaches to accommodate individual learning needs.
Education
High School Diploma -
Harmony School of Excellence
4401 San Francisco05-2025
Skills
- Sales expertise
- Team leadership and supervision
- Cleaning and sanitation
- Staff education and training
- Policies and procedures
- Active listening
- Task prioritization
- Cash handling
- POS systems
- Opening and closing procedures
- Food safety understanding
- Reliability and punctuality
- Multitasking and organization
- Product restocking
- Time management skills
- Customer service
- Adaptability and flexibility
- Bilingual
Certification
- Food Handler
Languages
English
Professional
Spanish
Professional
Timeline
Crew Trainer
Whataburger Corporate
07.2023 - Current
High School Diploma -
Harmony School of Excellence
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