Mia Guerra
Orlando,FL
Summary
Skilled at multitasking with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Disney College Program Intern
The Walt Disney Company
01.2024 - Current
- Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Collaborated with team members to maintain cleanliness and organization of various areas within the park.
- Remained flexible with scheduling demands, accommodating changes as needed during peak periods or special events.
- Exhibited strong communication skills when interacting with diverse audiences including guests from various cultural backgrounds or age groups.
Marketing/Wedding Planning Intern
- Lively Events
08.2023 - 12.2023
- Assisted in creating written, video and image content for marketing channels.
- Built relationships and collaborated as a team to design marketing strategies.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Increased amount of followers by 1,000
Cashier/Team Member
- Starbucks/Target
08.2022 - 03.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance, as well as effectively troubleshoot issues.
- Operated register to process payments and collect cash payments for order totals.
- Learned multitasking duties for various positions and provided backup at key times.
- Serviced and completed over 100 customer transactions per day.
Cashier/Team Member
- Zaxby's
07.2017 - 07.2018
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained a productive, efficient approach to all task.
Education
BBA - Business Management
Texas State University
San Marcos, TX12.2023
Associate of Arts - General Studies
Austin Community College
Austin, TX05.2021
Skills
- Sales Expertise
- Budgeting
- Teamwork and Collaboration
- Business Administration
- Social Media Expertise/Trend Analysis
- Customer Engagement
Timeline
Disney College Program Intern
The Walt Disney Company
01.2024 - Current
Marketing/Wedding Planning Intern
- Lively Events
08.2023 - 12.2023
Cashier/Team Member
- Starbucks/Target
08.2022 - 03.2023
Cashier/Team Member
- Zaxby's
07.2017 - 07.2018
BBA - Business Management
Texas State University
Associate of Arts - General Studies
Austin Community College