Summary
Overview
Work History
Education
Skills
Timeline
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Mia Guerra

Orlando,FL

Summary

Skilled at multitasking with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

7
7
years of professional experience

Work History

Disney College Program Intern

The Walt Disney Company
01.2024 - Current
  • Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
  • Collaborated with team members to maintain cleanliness and organization of various areas within the park.
  • Remained flexible with scheduling demands, accommodating changes as needed during peak periods or special events.
  • Exhibited strong communication skills when interacting with diverse audiences including guests from various cultural backgrounds or age groups.

Marketing/Wedding Planning Intern

- Lively Events
08.2023 - 12.2023
  • Assisted in creating written, video and image content for marketing channels.
  • Built relationships and collaborated as a team to design marketing strategies.
  • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
  • Increased amount of followers by 1,000

Cashier/Team Member

- Starbucks/Target
08.2022 - 03.2023
  • Developed strong customer service and product knowledge skills to enhance individual and team performance, as well as effectively troubleshoot issues.
  • Operated register to process payments and collect cash payments for order totals.
  • Learned multitasking duties for various positions and provided backup at key times.
  • Serviced and completed over 100 customer transactions per day.

Cashier/Team Member

- Zaxby's
07.2017 - 07.2018
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained a productive, efficient approach to all task.

Education

BBA - Business Management

Texas State University
San Marcos, TX
12.2023

Associate of Arts - General Studies

Austin Community College
Austin, TX
05.2021

Skills

  • Sales Expertise
  • Budgeting
  • Teamwork and Collaboration
  • Business Administration
  • Social Media Expertise/Trend Analysis
  • Customer Engagement

Timeline

Disney College Program Intern

The Walt Disney Company
01.2024 - Current

Marketing/Wedding Planning Intern

- Lively Events
08.2023 - 12.2023

Cashier/Team Member

- Starbucks/Target
08.2022 - 03.2023

Cashier/Team Member

- Zaxby's
07.2017 - 07.2018

BBA - Business Management

Texas State University

Associate of Arts - General Studies

Austin Community College
Mia Guerra