Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Luis Paredes

Pembroke Pines,FL

Summary

Organized and dedicated worker in different work environments including administrative duties in fields as legal, food service, sales, construction, quality, customer service with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Manager

Burger King Corporation
05.2022 - Current

This is a Part Time job based on:

  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Recruited and hired top-level talent to add value and expertise to sales department.

General Administrator

Piolo Framer And Drywall
01.2021 - Current

This is a Part Time job in a micro-business.

  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated labor contracts with general contractors and subcontractors.
  • Reviewed contractor invoices, approving payments on acceptable work.
  • Implemented strategies to reduce costs, improve productivity and reduce waste.

General Manager of Food Service

Pollo Tropical Restaurant
12.2021 - 12.2022
  • Oversaw food preparation and monitored safety protocols.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Motivated staff to perform at peak efficiency and quality.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Tracked food production levels, meal counts, and supply costs.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Managed staff schedules and maintained adequate coverage for all shifts.

General Manager Administration

Pollo Tropical Restaurant
10.2020 - 11.2021
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Assistant General Manager

Pollo Tropical Restaurant
01.2019 - 10.2019
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.

Quality Control Inspector

Arnet Pharmaceutical Corporation
02.2018 - 12.2018
  • Operated and maintained testing equipment.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Recorded inspection and test results on data sheets.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Monitored product quality at all stages of production process.
  • Examined products for imperfections and defects.

Administrative Coordinator

Athena Legal Strategies Group
01.2017 - 11.2017
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Maintained office calendars to track important dates and deadlines.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Researched and identified legal precedents and statutes.
  • Transcribed legal documents and phone conversations.
  • Conducted research on legal cases and prepared summaries for attorneys.

Education

Associate of Arts - Political Science And Business Management

Broward College
Fort Lauderdale, FL
12.2022

Bachelor of Political Science And Government - Legal And Political Studies

Florida International University
Miami, FL
12.2024

Minor in Business Management - Business Administration And Management

Florida International University
Miami, FL
12.2023

Skills

  • Cross-Cultural Sales
  • Business Development and Planning
  • Effective Retail Sales Manager
  • Document Scanners
  • Legal Standards
  • Editing
  • Schedule Management
  • Data Collection
  • Administrative Support
  • Appointment Setting
  • Organize Evidence
  • Data Confidentiality
  • Documentation
  • Network Administration
  • General Office Functions

Accomplishments

  • Named "Manager of the Year" in [2021-2022].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 54 staff members.
  • Resolved product issue through consumer testing.
  • "Student of the semester" in 2022

Certification

ServSafe Certification - Number: 19601014

Expiration date: 2025

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Manager

Burger King Corporation
05.2022 - Current

General Manager of Food Service

Pollo Tropical Restaurant
12.2021 - 12.2022

General Administrator

Piolo Framer And Drywall
01.2021 - Current

General Manager Administration

Pollo Tropical Restaurant
10.2020 - 11.2021

Assistant General Manager

Pollo Tropical Restaurant
01.2019 - 10.2019

Quality Control Inspector

Arnet Pharmaceutical Corporation
02.2018 - 12.2018

Administrative Coordinator

Athena Legal Strategies Group
01.2017 - 11.2017

Associate of Arts - Political Science And Business Management

Broward College

Bachelor of Political Science And Government - Legal And Political Studies

Florida International University

Minor in Business Management - Business Administration And Management

Florida International University

ServSafe Certification - Number: 19601014

Expiration date: 2025

Luis Paredes