Jamir Woolford
Philadelphia,PA
Summary
Multi-tasking Team Leader seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Leader
Burger King Corporation
09.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Customer Service Associate
Walgreens
04.2022 - 09.2022
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Met customer call guidelines for service levels, handle time and productivity.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Package Handler
UPS
10.2021 - 03.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Maintained accurate records of incoming and outgoing packages and shipments for future reference.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Retail Sales Associate
Auto Zone Auto Parts
01.2021 - 09.2021
- Maintained clean sales floor and weekly unloading
& stocking pallets off of trucks full of car parts & sales products for the store. - Cashier/ Built customer loyalty and retention by delivering excellent shopping experiences.
- Greeted customers and helped with product questions, selections, and purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Driving company vehicle to drop off & pick up car parts for commercial sales
- Working on
cars. Installing car batteries, headlights, tail lights, oil changes, tune ups, wiper blades.
Team Member
Burger King
06.2020 - 09.2021
- Educated staff on organizational mission and goals to help employees achieve success.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted with inventory counts and stocking of merchandise.
- Cashier/ Cook
Education
High School Diploma -
Motivation High School
Philadelphia, PA06.2021
Skills
- Issue Resolution
- Safety Processes
- Staff Training
- Daily Workflow Improvement
- Dependable
Timeline
Team Leader
Burger King Corporation
09.2022 - Current
Customer Service Associate
Walgreens
04.2022 - 09.2022
Package Handler
UPS
10.2021 - 03.2022
Retail Sales Associate
Auto Zone Auto Parts
01.2021 - 09.2021
Team Member
Burger King
06.2020 - 09.2021
High School Diploma -
Motivation High School
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