Luis Pavon
Zion,IL
Summary
Dynamic professional with a strong background in landscaping at Varela Landscaping, excelling in customer service and equipment maintenance. Proven ability to enhance outdoor spaces through expert plant selection and meticulous attention to detail. Adaptable and skilled in problem-solving, ensuring high-quality results in every project.
Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations.
Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Starbucks barista
Target
Gurnee, Illinois
11.2024 - Current
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the café area.
- Operated espresso machines and other coffee equipment efficiently.
- Managed cash register and processed customer transactions accurately.
- Trained new baristas on procedures and best practices.
- Monitored inventory levels and restocked supplies as needed.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Office Cleaner
RM cleaning services
Waukegan, Illinois
02.2023 - 11.2024
- Vacuumed carpets in all areas of the office.
- Followed safety protocols when using hazardous chemicals for cleaning purposes.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Polished furniture and fixtures regularly.
- Provided assistance with moving heavy objects from one area of the office to another.
- Notified managers of repair needs or additions to building operating systems.
- Reported any maintenance issues immediately to supervisor for repair.
- Replenished paper towels and toilet tissue as needed.
- Completed routine maintenance checks, notifying management of needed repairs.
- Serviced, cleaned and restocked restrooms.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Swept and mopped floors throughout the office building.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Disinfected doorknobs, phones and other frequently-touched items.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Dusted ledges, countertops, files, office equipment, desks and walls.
- Mixed cleaning solutions according to instructions provided by supervisor.
- Gathered and removed trash, placing in appropriate disposal area.
- Steam-cleaned or shampooed carpets.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Maintained and sanitized break room and kitchen appliances.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Cleaned building floors by sweeping, mopping or vacuuming.
Landscaper
Varela landscaping
Waukegan, IL
06.2022 - 01.2023
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Winterized irrigation systems and restarted systems in spring.
- Set support stakes and attached wires from planted trees.
- Cleaned up debris after completing jobsite tasks.
- Raked, mulched and composted leaves.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Inspected property for signs of damage or infestation from pests or weeds.
- Trimmed flowers and cleaned flower beds.
- Operated machinery such as bobcats or tractors when necessary.
- Cared for lawns by mulching, aerating, weeding or grubbing.
Education
High School Diploma -
Waukegan Highschool
Waukegan, Illinois05-2025
Skills
- Equipment maintenance
- Customer service
- Problem solving
- Time management
- Attention to detail
- [Language] fluency
- Complex Problem-solving
- Flexible and adaptable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Student recognition of the Month
- Future leaders award (2022)
- High honor roll (2020-2024)
- Advanced Placement Recognition (2023)
Certification
- Certification of High Honor Roll (2020-2024)
- Certification of Honor Roll (2023-2024)
- Certified Adobe designer (2023)
References
References available upon request.
Timeline
Starbucks barista
Target
11.2024 - Current
Office Cleaner
RM cleaning services
02.2023 - 11.2024
Landscaper
Varela landscaping
06.2022 - 01.2023
High School Diploma -
Waukegan Highschool