Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Penafiel

Johnston,RI

Summary

Passionate and successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes. Hardworking employee enthusiastic about learning anything field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Dominos's Pizza
02.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Fostered positive working relationships with regular customers.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.

Uber Driver

Uber
04.2018 - 01.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Bachelor of Science - Health Sciences

Rhode Island College
Providence, RI
05.2024

Associate of Arts - General Studies

Community College of Rhode Island
Warwick, RI
05.2019

Skills

  • Activity Planning
  • Physical Conditioning
  • Strength Training
  • Client Coaching
  • Exercise Program Design
  • Fitness Instruction
  • Leadership Skills
  • Client Engagement
  • Passion for Fitness
  • Health and Wellness
  • Motivational
  • Knowledge of Human Anatomy
  • Nutritional Guidance
  • Functional Movement Training
  • Core Strength Development
  • Injury Prevention Techniques
  • Injury Prevention
  • Health and Wellness Education
  • Customer service excellence
  • Conflict resolution
  • Project coordination
  • Record-keeping

Certification

  • Certified volleyball coach, USA volleyball - 2023

Languages

Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Delivery Driver

Dominos's Pizza
02.2019 - Current

Uber Driver

Uber
04.2018 - 01.2019

Bachelor of Science - Health Sciences

Rhode Island College

Associate of Arts - General Studies

Community College of Rhode Island

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Luis Penafiel