Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Pinedo

Pembroke Pines,FL

Summary

Dynamic Training Leader at Chick-fil-A with a proven track record in fostering a culture of continuous learning and employee engagement. Skilled in feedback analysis and team management, I effectively utilized data-driven insights to enhance training programs, driving team success and optimizing performance through strong relationship building and clear communication.

Overview

5
5
years of professional experience

Work History

Training Leader

Chick-fil-A
Pembroke Pines
04.2024 - Current
  • Established a learning culture within the organization, encouraging continuous professional development for all staff members.
  • Promoted a culture of ongoing feedback and evaluation among employees, using both formal and informal methods to gather insights into training program effectiveness.
  • Tracked and analyzed training outcomes, utilizing data-driven insights to improve future programs.
  • Offered consistent feedback in order to assist team members in improving their work and communication.

Team Member

Chick-fil-A
Pembroke Pines, FL
02.2022 - 04.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Seasonal Worker

Nordstrom
Aventura, FL
11.2021 - 01.2022

Learned a bit about the retail industry. Mapping out and finding stock in backroom and on the floor for orders. Worked during busy times and assisted guests on finding merchandise or recommendations.

Team Member

Shake Shack
Aventura, FL
11.2020 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Education

American Senior High School
Hialeah
06.2021

Skills

  • Team management
  • Collaborative learning
  • Mentoring
  • Feedback analysis
  • Employee engagement
  • Team building
  • Problem-solving
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Clear communication
  • Adaptability and flexibility
  • Relationship building
  • Interpersonal skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Training Leader

Chick-fil-A
04.2024 - Current

Team Member

Chick-fil-A
02.2022 - 04.2024

Seasonal Worker

Nordstrom
11.2021 - 01.2022

Team Member

Shake Shack
11.2020 - 11.2021

American Senior High School
Luis Pinedo