Luis Polanco
New York
Summary
Goal-driven Sales Representative excited to leverage persuasive communication abilities, strong closing skills and several years' of experience to exciting new role. Successful at taking advantage of sales opportunities and enabling office growth.
Proven expertise in sales, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
4
4
years of professional experience
Work History
Independent Insurance Broker
Self-employed
New York
07.2023 - Current
- Conducted thorough market analysis to identify competitive insurance products, improving clients' policy choices and cost savings.
- Built and maintained strong client relationships, resulting in increased referrals and a robust client base over four years.
Sales Representative
Charter Spectrum
New York
07.2022 - 07.2023
- Developed strong client relationships by actively engaging with customers, resulting in increased customer retention and satisfaction.
- Conducted in-depth product demonstrations and presentations, successfully enhancing customer understanding and driving sales conversions.
- Collaborated with team members to strategize sales approaches, improving overall team performance and achieving quarterly sales targets.
Associate Banker
JP Morgan Chase
New York
10.2021 - 07.2022
- Assisted clients in navigating banking products and services, enhancing their understanding and engagement with financial solutions.
- Processed customer transactions efficiently, ensuring accuracy and compliance with regulatory requirements in all operations.
- Collaborated with team members to streamline service delivery, resulting in improved customer satisfaction and reduced wait times.
Education
Some College (No Degree) - Business Analytics
BMCC
New York, NYSkills
- Market analysis
- Client relationship management
- Sales strategy development
- Product demonstrations
- Customer retention
- Competitive product evaluation
- Client engagement
- Sales performance improvement
- Networking and referrals
- Excellent communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
References
References available upon request.
Timeline
Independent Insurance Broker
Self-employed
07.2023 - Current
Sales Representative
Charter Spectrum
07.2022 - 07.2023
Associate Banker
JP Morgan Chase
10.2021 - 07.2022
Some College (No Degree) - Business Analytics
BMCC