LUIS RAMIREZ
Orange Park,Florida
Summary
Results-focused professional prepared to excel in coordinating and managing client cases. Expertise in navigating challenging situations and providing support to clients in need. Known for effective collaboration with team members and adapting to evolving circumstances. Proficient in case management, communication, and problem-solving, valued for reliability and flexibility.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Case Coordinator II
UF Child Protection Team
09.2021 - Current
- To assist law enforcement and the Department of Children and families in assessing if a child has been abused or neglected
- Completing forensic interviews with children who have been abused or neglected
- Completing specialized interviews with the adult caregivers and completing a psychosocial to help assess the family and make appropriate recommendation in services
- Sitting in the medical evaluations with our medical providers during their assessments
- Assisting the medical providers with the sexual assault examinations and logging any evidence to provide to law enforcement
Senior Child Protective Investigator
UF Child Protection Team
05.2018 - 01.2021
- In addition to the duties and responsibilities listed in the Child Protective Investigator description below my current position:
- Stands in as acting supervisor and completes all supervisory duties and activities when the unit supervisor is away from the office;
- Effectively conducts and completes case consultation with other investigators;
- Be an effective and active model and mentor for other the other investigators in the unit
Child Protective Investigator
UF Child Protection Team
05.2012 - 05.2018
- Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children:
- Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
- Engages families to understand the family’s perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency;
- Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or unsafe;
- Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation;
- Arranges emergency placement for any child that cannot safely remain in the home
- Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
- Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court;
- Maintains thorough documentation in the client’s records/appropriate information system(s) and maintains organized client files
Case Manager
YOUTH CRISIS CENTER, INC.
01.2010 - 05.2012
- Responsible for performing psychosocial assessments through interviews and observations with clients
- Develop goal plans based upon experience and knowledge of the client with the client’s involvement in the process
- Prepare and maintain all required case management records and assessments, while maintaining confidentiality
- Meet with clients as needed to address concerns regarding overcoming peer pressure, adjusting to life stressors and making positive changes
- Conduct school visits for active case management of clients to document progress
- Assist therapists with case management responsibilities, as requested
Residential Shift Supervisor
YOUTH CRISIS CENTER, INC.
01.2002 - 01.2010
- Responsible for managing and monitoring staff and clients within a short-term emergency residential shelter
- Ensure that staff closely monitor clients, document daily activities, maintain accurate progress logs and complete incident reports, as needed
Education
Bachelor of Science - Business Management
01.2010
Certification of Basic Law Enforcement Class -
01.2006
Skills
- Experienced in Case File Management
- Data Gathering
- Attentive Listening Expertise
- Multifunctional Partnership
Accomplishments
- Teamwork for Change award, Department of Children and Families Secretary (2014)
- Certified by Florida Certification Board as a Certified Child Welfare Protective Investigator (CWPI)
· Heart of A CPI award, Department of Children and Families (2019)
· 2018 CPI of the year award nominee
Achievements And Recognition
- Heart of A CPI award, Department of Children and Families, 2019
- 2018 CPI of the year award nominee, 2018
- Teamwork for Change award, Department of Children and Families Secretary, 2014
- Certified Child Welfare Protective Investigator (CWPI), Florida Certification Board
- Specialized and subject-matter expert (SME) training, child fatality, critical injury, human trafficking, domestic violence, substance-exposed newborn, medical neglect investigations
- Employee of the Month recognition, multiple
- Successfully completed multiple Seal Team Deployments, Duval County, Hillsborough County
Employment Objective
A position in social work with a focus on Mental Health Support Operational Specialist within an organization that will leverage my extensive investigative, problem solving and leadership skills, as well as having an opportunity to develop, implement and contribute to the success of the mission.
Certification
- Florida Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Case Coordinator II - UF Child Protection Team
09.2021 - Current
Senior Child Protective Investigator - UF Child Protection Team
05.2018 - 01.2021
Child Protective Investigator - UF Child Protection Team
05.2012 - 05.2018
Case Manager - YOUTH CRISIS CENTER, INC.
01.2010 - 05.2012
Residential Shift Supervisor - YOUTH CRISIS CENTER, INC.
01.2002 - 01.2010
Florida Community College of Jacksonville - Certification of Basic Law Enforcement Class,
University of Phoenix - Bachelor of Science, Business Management
Similar Profiles
Amanda DionAmanda Dion
Human Service Counsellor at DSD- Child Protection Resource TeamHuman Service Counsellor at DSD- Child Protection Resource Team
KINSLEY HATFIELDKINSLEY HATFIELD
FORENSIC INTERVIEWER/ CASE COORDINATOR at Child Protection TeamFORENSIC INTERVIEWER/ CASE COORDINATOR at Child Protection Team
KINSLEY HATFIELDKINSLEY HATFIELD
FORENSIC INTERVIEWER/ CASE COORDINATOR at Child Protection TeamFORENSIC INTERVIEWER/ CASE COORDINATOR at Child Protection Team