Luis Ramirez
El Paso,Texas
Summary
I bring a positive attitude, professionalism, and a strong commitment to excellence in every task I undertake. I am eager to learn new skills and adapt quickly to changing environments. I work effectively both independently and as part of a team, consistently contributing to shared goals. Additionally, I maintain a flexible schedule and am available to meet the demands of the role as needed. I am confident in my ability to be a valuable asset to your organization.
Overview
5
5
years of professional experience
Work History
Customer Service
Teleperformance USA
El Paso, TX
02.2023 - 11.2025
- Developed strong typing skills and became proficient with computer systems and software used for daily operations.
- Communicated professionally with clients, providing clear, helpful, and efficient support.
- Maintained a clean and sanitary workstation each day to meet company standards.
- Arrived prepared with the required tools and equipment to ensure smooth and productive shifts.
- Reviewed and moderated video content, evaluating each item to determine whether it complied with established policies and guidelines.
- Work was open 24/7, worked various schedules.
Plumbing Sales Associate
Lowe's
El Paso, TX
08.2022 - 01.2023
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to maintain organized displays and inventory levels.
- Resolved customer inquiries and issues efficiently to ensure satisfaction.
- Conducted routine store maintenance tasks such as cleaning, organizing shelves, and conducting inventory checks, ensuring optimal presentation of products at all times.
Courtesy Clerk/Pick up and Go (online Shopping)
Albertsons Inc.
El Paso, TX
10.2021 - 07.2022
- I worked at Albertson's as a Courtesy Clerk as well as a Pickup & Go team member. My responsibilities varied depending on daily needs and assigned tasks. I bagged groceries, cleaned restrooms, and collected carts in all weather conditions, including snow, rain, wind, and heat. I also prepared online orders for customers through the company website and delivered the completed orders to their vehicles in the parking lot.
- Some customer service experience
Cook
MUY Brands Pizza Hut
El Paso, TX
11.2020 - 06.2021
- In the fall of 2021, I joined the Pizza Hut team as a cook. During my time there, I developed strong leadership and teamwork skills, as we worked closely together to prepare quality food efficiently. In addition to cooking, I ensured my station was sanitized after each order and assisted with sanitation throughout the store as needed.
- I also gained valuable customer service experience, taking orders using the store’s ordering system and helping meet customer expectations. At times, I answered phone calls to assist with order placement and customer inquiries.
Education
High School Diploma -
J.M Hanks Highschool
El Paso, TX06-2022
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX2026
Skills
- Customer Service
- Microsoft Excel Suite
- Time Management
- Critical Thinking
- Computer Literacy
- Typing speed 50 WPM
- Adaptability
- Work ethic
Languages
Spanish
English
Skills and Accomplishments
UIL Sweepstakes Symphonic Full Orchestra Desert View MS
Timeline
Customer Service
Teleperformance USA
02.2023 - 11.2025
Plumbing Sales Associate
Lowe's
08.2022 - 01.2023
Courtesy Clerk/Pick up and Go (online Shopping)
Albertsons Inc.
10.2021 - 07.2022
Cook
MUY Brands Pizza Hut
11.2020 - 06.2021
High School Diploma -
J.M Hanks Highschool
Associate of Arts - Multidisciplinary Studies
El Paso Community College