Luis Rios
Kansas City
Summary
Sales Supervisor and Mobile Expert with experience driving sales performance, supporting daily operations, and leading by example. Skilled in product guidance, team collaboration, and providing a high level of customer experience while helping achieve sales goals and maintaining operational accuracy.
Overview
7
7
years of professional experience
Work History
Mobile Expert Virtual Sales
T-Mobile
Leawood, KS
01.2026 - Current
- Consult with inbound customers to identify their needs, recommending personalized wireless and data solutions that enhance their lives and build lasting brand loyalty
- Meet and exceed sales goals, customer experience and metrics while maintaining a high standard for “doing it the right way” through full transparency
- Commit to continuous learning and trainings on the latest T-Mobile products, systems and digital tools to effectively onboard new customers and maintain a high level of service
Mobile Expert
T-Mobile
Kansas City, KS
10.2022 - 08.2024
- Consistently delivered exceptional customer experiences while building strong relationships
- Applied consultative selling techniques to educate customers on mobile products and services, increasing attachment rates and overall sales performance
- Partnered with leadership and team members to consistently achieve and exceed sales targets
Sales Supervisor
Sprint
Olathe, KS
09.2019 - 01.2021
- Directed daily store operations, including opening and closing procedures, to ensure efficient and consistent performance
- Maintained oversight of inventory, cash handling, and operational processes to uphold accuracy and compliance standards
- Enhanced customer experience by resolving escalations, supporting team members, and contributing to the achievement of sales targets
Education
High School Diploma -
J.C. Harmon High School
Kansas City, KS05.2017
Skills
- Adaptability
- Work Ethic
- Communication
- Leadership
- Teamwork
- Time Management
- Customer Service
- Sales
Languages
Spanish
Native or Bilingual
Timeline
Mobile Expert Virtual Sales
T-Mobile
01.2026 - Current
Mobile Expert
T-Mobile
10.2022 - 08.2024
Sales Supervisor
Sprint
09.2019 - 01.2021
High School Diploma -
J.C. Harmon High School