BILLIE BEASLEY
East Dublin,GA
Summary
Dedicated and motivated individual currently pursuing a nursing degree at Oconee Fall Line Technical College in Dublin, Georgia. I graduated from East Laurens High School in East Dublin, where I achieved the highest average in Pre-Calculus and Analytic Geometry. Since July 2022, I have been employed as a mobile expert for T-Mobile in Dublin, where I have consistently ranked as one of the top sales representatives at my store location. My role has allowed me to develop strong customer service skills, with a focus on problem-solving, active listening, and interpersonal communication. Possessing a solid foundation in sales and team collaboration, complemented by my ability to adapt to various social situations and meet the needs of diverse customers. I am also CPR certified, highlighting my commitment to health and wellness. My goal is to continue building my career in customer service and sales while pursuing my education in nursing, allowing me to further my passion for helping others.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Mobile Expert/ Sales
Tmobile
Dublin Ga
03.2025 - Current
- Educated customers on mobile products, plans, and services to enhance user experience.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Demonstrated new technology and device features to drive customer engagement and satisfaction.
- Collaborated with team members to optimize store operations and improve service delivery.
Sales Associate Specialist
Verizon Wireless
Dublin, GA
07.2022 - 10.2024
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
Server/Bartender
Applebee's
09.2019 - 06.2022
- Provide exceptional customer service, taking orders and payments, run expo (order prep), making drinks, Neighborhood Expert (training new hires), hosting, inventory, cars ide orders, opening and closing duties.
Server
Walkons Bar and Bistro
Shreveport, LA
12.2018 - 08.2019
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on menu items, specials, and service protocols.
Cashier Team Lead
Taco Bell
Dublin, GA
09.2016 - 07.2018
- Supervised daily operations, ensuring efficient cash handling and customer service standards.
- Trained and mentored new cashiers, enhancing team performance and operational efficiency.
- Implemented process improvements to streamline transaction times and improve customer satisfaction.
- Led inventory management initiatives, ensuring accurate stock levels and reduced waste.
Education
Associate Degree In Nursing - Nursing Science
Oconee Fall Line Technical College
Dublin, GA05.2026
High School - undefined
East Laurens High School
East Dublin05.2018
Skills
Customer Service
Sales Expertise
Problem-Solving
Mathematical Proficiency
Active Listening
Effective Communication (Speaking and Writing)
Team Collaboration
Social Awareness
Interpersonal Skills
Time Management
Adaptability
Conflict Resolution
Technical Proficiency (in sales technology/systems)
CPR Certification
Serving/bartending
Certification
- CPR Certified, 04/2020
- Highest average, Pre calculus 05/2017
- Highest average, Analytic Geometry 05/2015
Accomplishments
- SKILLS USA member, 2014-2017
PERSONAL INFORMATION
Title: Medical Student/Customer Service Expert
Timeline
Mobile Expert/ Sales
Tmobile
03.2025 - Current
Sales Associate Specialist
Verizon Wireless
07.2022 - 10.2024
Server/Bartender
Applebee's
09.2019 - 06.2022
Server
Walkons Bar and Bistro
12.2018 - 08.2019
Cashier Team Lead
Taco Bell
09.2016 - 07.2018
High School - undefined
East Laurens High School
Associate Degree In Nursing - Nursing Science
Oconee Fall Line Technical College