JOHN RODRIGUEZ
RIALTO,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
10
10
years of professional experience
Work History
Mobile Sales Expert
T-Mobile
02.2023 - Current
- Successfully identify and handoff small business leads to increase revenue.
- Handle service and sales needs with composure, integrity and compassion
- Side-by-side selling to find personalized solutions and actively use digital tools in interactions
- Establish relationships with partners of T-Mobile across channels
- Achieved sales targets by staying updated on the latest mobile products and trends.
- Built strong rapport with clients, resulting in successful long-term relationships and referrals.
Rialto Squeaky Clean Mobile
Self-employeed
02.2022 - Current
- Responsible for performance and brand execution
- Exceptional ability to discover new opportunities and increase repertoire
- Inspections of quality of work with attention to detail to ensure customer satisfaction
- Maintain inventory of cleaning supplies and ensure procurement of supplies when inventory runs low
- Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines weekly
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
OTR Team Truck Driver
FedEx:Ground
09.2020 - 01.2022
- Safely transporting freight between various locations across the nation
- Perform daily pre trip inspections and notifying company of any issues regarding the safety, equipment, and shipping goods
- Performing truck inspections before and after each trip to ensure there are no safety issues or mechanical faults
- Coordinate deliveries in accordance with customer schedule
- Adjust itineraries to accommodate peak delivery times and alternate to routing needs
- Maintain records such as vehicle logs, weights, records of cargo and billing statements.
Samsung Experience Consultant Lead
2020 Brand Solutions
03.2016 - 06.2020
- Demonstrate, sell and promote Samsung products along with Verizon/ At&t /Sprint services
- Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaborations and goal sharing
- Meet establish monthly/ weekly sales quota/ goals
- Responsible for supervising 4 employees, and sharing optimal productivity meanwhile coaching new hires
- Ensure Samsung branded devices are cleaned thoroughly, well organized, displays/devices are functional and presentable at all times
- Complete display resets upon request and during launches of new devices.
Multi-Line Insurance Agent
Allstate
05.2014 - 03.2016
- Evaluated leads obtained through direct referrals, lead data bases and cold calling
- Modeled exceptional customer service skills and appropriate sales techniques to resolve problems and retain business
- Developed life and commercial insurance leads to meet monthly target
- Responsible for educating business decision makers on the features and advantages of life insurance for them and their employees.
Education
East Los A
Skills
- Customer Service
- Attention to Detail
- Time Management
- Computer Skills
- Courteous and Professional
- Customer Engagement
- Product and Service Sales
Timeline
Mobile Sales Expert
T-Mobile
02.2023 - Current
Rialto Squeaky Clean Mobile
Self-employeed
02.2022 - Current
OTR Team Truck Driver
FedEx:Ground
09.2020 - 01.2022
Samsung Experience Consultant Lead
2020 Brand Solutions
03.2016 - 06.2020
Multi-Line Insurance Agent
Allstate
05.2014 - 03.2016
East Los A