Luis Rivera
building maintenance
Hartford,CT
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages [Area of expertise] expertise to manage job functions. Excellent communicator with focus on results. Authoritative Lead Technician with [Number] years overseeing smooth, efficient operations at [Type] companies. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.
Overview
7
7
years of professional experience
Work History
Installer Lead Technician
Dandelion Energy
04.2021 - 07.2023
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
HVAC-R Service Technician
Barrieau Oil Company
03.2018 - 04.2021
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Service Technician
Oxford Management
01.2016 - 03.2018
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
High School Diploma -
Bulkeley High School
Hartford, CT07.2011
Skills
- Hospitality and Accommodation
- Athlete Training
- Second-Level Support
- Schematic Interpretation
Languages
Spanish
Native or Bilingual
Timeline
Installer Lead Technician
Dandelion Energy
04.2021 - 07.2023
HVAC-R Service Technician
Barrieau Oil Company
03.2018 - 04.2021
Service Technician
Oxford Management
01.2016 - 03.2018
High School Diploma -
Bulkeley High School
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