Summary
Overview
Work History
Education
Skills
Timeline
Languages

Luis Rivera-Martinez

Morovis, Junction City

Summary

Dynamic Assistant Manager with a proven track record at JRG Collision Center, enhancing workflow and exceeding customer expectations. Skilled in decision-making and staff development, I've led successful training initiatives and implemented vital improvements. Expertise in aircraft maintenance and database security showcases a blend of technical proficiency and time management excellence.

Overview

9
9
years of professional experience

Work History

Assistant Manager

JRG Collision Center
01.2016 - Current
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Led training initiatives, enhancing employee skills and confidence.
  • Addressed service gaps with targeted initiatives to exceed customer expectations.
  • Developed contingency plans with team to address potential disruptions.

Associate

Quest Defense
04.2024 - 07.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Fuel Cell Technician Class B

STS Aviation Services
09.2023 - 04.2024
  • Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
  • Obtained fuel and oil samples to check for contamination.
  • Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
  • Maintained all aircraft in accordance with organizational maintenance requirements.
  • Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

AH-64 Maintainer

Army
11.2020 - 08.2023
  • Contributed to improved efficiency in daily operations by providing valuable input during team meetings and offering suggestions for process improvements.
  • Achieved faster turnaround times for aircraft repairs by proactively managing inventory levels of critical spare parts.
  • Adhered to strict safety regulations when handling hazardous materials or using specialized equipment, ensuring the well-being of both personnel and aircraft.
  • Demonstrated technical expertise in specialized areas such as engine overhaul or landing gear maintenance, leading to improved outcomes for complex repair projects.daba
  • Implemented database security measures, ensuring compliance with industry standards.
  • Executed performance tuning using SQL Server Profiler, boosting transaction processing speeds.
  • Conducted regular disaster recovery drills, validating data restoration procedures.
  • Tuned database configurations to achieve optimal performance for high-traffic applications.
  • Ensured database security with implementation of role-based access control and regular vulnerability assessments.

Education

High School Diploma -

Jaime A Collazo , Morovis
07-2020

Skills

  • Decision-making
  • Time management
  • Staff training and development
  • Job shadowing

Timeline

Associate - Quest Defense
04.2024 - 07.2024
Fuel Cell Technician Class B - STS Aviation Services
09.2023 - 04.2024
AH-64 Maintainer - Army
11.2020 - 08.2023
Assistant Manager - JRG Collision Center
01.2016 - Current
Jaime A Collazo - High School Diploma,

Languages

Spanish
Native language
English
Proficient
C2
Luis Rivera-Martinez