Luis Rodriguez
Richardson,TX
Summary
Dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to company's success. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Guest Service Associate
Blue Wave Car Wash
10.2023 - Current
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
- Provided excellent customer service, addressing any concerns or issues promptly and professionally.
Dishwasher/Food Preparation Worker
Buffalo Wings & Rings
11.2022 - 09.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Server
Pizza Hut
04.2022 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Rio Grande City High School
Rio Grande City, TX05.2021
Skills
- Guest Relations
- Upselling abilities
- Team player mentality
- Customer Service
- Verbal Communication
Languages
Spanish
Professional Working
Timeline
Guest Service Associate
Blue Wave Car Wash
10.2023 - Current
Dishwasher/Food Preparation Worker
Buffalo Wings & Rings
11.2022 - 09.2023
Server
Pizza Hut
04.2022 - 11.2022
High School Diploma -
Rio Grande City High School
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