Luis Rodriguez
Jacksonville
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Salesperson
Arlington Toyota
04.2024 - Current
- Engaged customers through product knowledge and active listening to assess needs.
- Delivered personalized vehicle demonstrations to enhance customer understanding of features.
- Developed strong relationships with clients to foster loyalty and repeat business.
- Collaborated with team members to achieve monthly sales targets consistently.
Marketing Specialist
Load Runner Trailers
08.2023 - 03.2024
- Developed targeted social media campaigns to enhance brand visibility and engagement.
- Analyzed market trends and consumer behavior to inform marketing strategies.
- Collaborated with cross-functional teams to execute promotional events and initiatives.
- Managed email marketing campaigns, optimizing content for increased open and click-through rates.
Customer Support Specialist
Publix
02.2022 - 07.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on standard operating procedures and customer service protocols.
- Maintained accurate records of customer interactions using CRM software to enhance service efficiency.
- Collaborated with team members to streamline processes, improving response times for customer requests.
Education
Atlantic Coast High School
Jacksonville, FLSkills
- Attention to Detail
- Client Solutions Advisory
- Customer and Client Focus
- Interpret Relevant Laws, Rules, and Regulations
- Adaptability
- Client Experience Branding
- Customer Service Management
- Issue Management
- Problem Solving
- Active Listening
- Business Development
- Consulting
- Referral Identification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Salesperson
Arlington Toyota
04.2024 - Current
Marketing Specialist
Load Runner Trailers
08.2023 - 03.2024
Customer Support Specialist
Publix
02.2022 - 07.2023
Atlantic Coast High School
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