Luis Rodriguez
Hollywood
Summary
Dedicated Guest Service Officer with a strong focus on guest relations, communication, and conflict resolution. Committed to maintaining safety protocols and ensuring high levels of guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Officer
Giant Pizza
Hollywood
10.2025 - Current
- Cleaned and sanitized dishes, utensils, and kitchen equipment efficiently.
- Assisted kitchen staff by maintaining cleanliness and organization of work areas.
- Restocked cleaning supplies to support daily operations and efficiency.
- Collaborated with team members to maintain a smooth workflow during peak hours.
- Maintained a clean and organized front desk area at all times.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Personnel Security Assistant
ABC Nurse Registry
North Miami Beach
01.2024 - Current
- Assisted in conducting safety inspections and identifying potential hazards.
- Collaborated with team members to respond effectively to security incidents.
- Maintained logs of daily activities and unusual occurrences for documentation.
- Provided support during emergency drills and evacuation procedures as needed.
- Conducted regular patrols to ensure safety and security of the premises.
- Maintained detailed records of all security-related incidents and activities.
- Provided support to security staff during events or emergencies.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Patrolled crowds during events to preserve order and promote security.
Education
Some College (No Degree) - Public Relations
Broward College
Fort Lauderdale, FLSkills
- Public relations
- Customer service
- Communication skills
- Event coordination
- Safety protocols
- Team collaboration
- Complaint handling
- Conflict resolution
- Guest relations
- Flexible schedule
- Property security
- Active listening
- Data gathering
- Problem-solving
- Reliability
Languages
English
Full Professional
Spanish
Professional
Certification
Class D Security License
References
References available upon request.
Timeline
Guest Service Officer
Giant Pizza
10.2025 - Current
Personnel Security Assistant
ABC Nurse Registry
01.2024 - Current
Some College (No Degree) - Public Relations
Broward College