Bilingual (Spanish-English) and CompTIA A+ certified professional transitioning into IT with hands-on experience in troubleshooting and maintaining computer systems in home environments. Backed by a strong foundation in customer service, warehouse operations, and team collaboration. Seeking an entry-level IT Help Desk or Support Technician role where I can leverage my technical skills, problem-solving ability, and commitment to excellent service in a fast-paced, user-focused environment.