LUIS ROSALES ROA
Oakwood,GA
Summary
Responsible Driver with [Number] years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
Overview
7
7
years of professional experience
Work History
Driver
Genesis taxi
Gainesville, GA
01.2022 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Picker Packer
Auto Metal Direct
Gainesville, GA
03.2023 - 06.2023
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Selected products and items from shelves and pallets for customer orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Reported any damaged products to supervisor immediately upon discovery.
Uber and LyftDriver
Uber, Lyft
Atlanta, GA
01.2018 - 09.2021
- Maintained accurate records of deliveries, pickups and routes traveled.
- Communicated effectively with coworkers regarding delivery schedules and customer requests.
- Cleaned vehicle regularly to maintain professional appearance.
- Maintained vehicle to maximize passenger satisfaction.
- Offered riders information about local attractions and restaurants.
- Followed maps and GPS systems to promptly complete tasks.
Waiter's Assistant
City Club Of Buckhead
Buckhead, GA
03.2017 - 07.2017
- Checked that all customers were served correctly and that they enjoyed their meals.
- Assisted in serving food to guests in a timely fashion while adhering to health standards.
- Provided excellent customer service by answering questions about menu items and making recommendations when requested.
- Set up tables with cutlery, plates, glasses, and condiments before opening hours.
- Greeted customers and checked for seating availability.
- Assisted waiters in taking orders from customers, carrying trays of food to tables, and providing refills on drinks.
- Cleaned and sanitized dining areas including tables, chairs, floors, windowsills, carpets.
- Ensured that all areas of the restaurant were kept clean throughout shifts.
- Stocked glassware and other supplies at the bar area as needed.
- Informed management about any issues related to customer service or safety regulations.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Education
Admon Empresas -
Iujel
San Cristobal, TACHIRA03-2003
Skills
- Daily Logging
- Revenue Generation
- DOT Compliance
- Materials Transport
Timeline
Picker Packer
Auto Metal Direct
03.2023 - 06.2023
Driver
Genesis taxi
01.2022 - Current
Uber and LyftDriver
Uber, Lyft
01.2018 - 09.2021
Waiter's Assistant
City Club Of Buckhead
03.2017 - 07.2017
Admon Empresas -
Iujel