Luis Rosario
New York,NY
Summary
Dynamic and results-oriented professional with a proven track record at Krisp Events, proficient in customer service and problem-solving. Excelled in fast-paced environments, significantly improving customer satisfaction through efficient route planning and timely deliveries. Demonstrated leadership at Lab Worq by fostering teamwork and ensuring operational excellence. Skilled in heavy lifting and maintaining a positive attitude under pressure.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Krisp Events
08.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Team Leader
Lab Worq
02.2021 - 06.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Performed COVID tests on individuals using all safe and sanitary precautions set in place by company.
- Made sure all work locations had materials and essentials needed for the work day.
Security Guard
Citadel
04.2018 - 03.2020
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Cascades High School
06.2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Heavy lifting
Timeline
Delivery Driver
Krisp Events
08.2022 - Current
Team Leader
Lab Worq
02.2021 - 06.2022
Security Guard
Citadel
04.2018 - 03.2020
Cascades High School
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