Luis Sanchez
Houston
Summary
Skilled Bilingual Residential Cable Technician with experience in installing, maintaining and troubleshooting residential cable systems. Strengths include problem-solving abilities, technical knowledge and customer service skills. Past work has demonstrated significant impact through improved system performance and high levels of customer satisfaction.
Overview
7
7
years of professional experience
Work History
Residential Cable Technician
Comcast
Kemah
04.2024 - Current
- In charge of installing or repairing coaxial cables running to the customer's home, whether it's underground or aerial.
- Work on balancing our service's frequencies to ensure the best quality service.
- Ensure the customer is satisfied with our company's service.
- Coordinated with utility companies to identify and mark underground utility lines before digging.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Configured and installed routers, modems, and other networking equipment for customers.
- Tested connections to verify power supplies and communication link functionality.
- Assembled and installed communication equipment.
- Adhered strictly to company guidelines when dealing with customer complaints or requests for changes in services.
Project Manager
Procon Builders
Pasadena
10.2023 - 04.2024
- Identified project needs by reviewing project objectives and schedules.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
Seafood Clerk
HEB Grocery Store
League City
03.2023 - 10.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
- Assisted in unloading delivery trucks and stocking shelves with fresh seafood items.
- Ensured that seafood products were labeled properly with expiration dates.
- Reviewed quality of displayed products and removed old or poor quality merchandise.
- Maintained records related to sales for store management.
Lead Sales Associate
BluFox Mobile LLC
Webster
03.2021 - 03.2023
- Maintained awareness of advertised items to accurately recite current pricing and promotions.
- Utilized selling behaviors to identify and solve customer needs.
- Greeted customers and provided product information.
- Supervised a team of sales associates on daily tasks and operations.
- Maintained attractive merchandise displays to maximize purchases.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Arcade Attendant
US Golf and Games
Houston
05.2018 - 03.2021
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Restocked prizes and updated supply quantities in system, reporting to management on changes.
- Resolved complaints from customers regarding issues related to their experience at the arcade.
- Operated cash register, following cash-handling procedures to finalize arcade purchases.
- Ensured that games were functioning properly and offering the correct prizes or rewards.
- Reported game malfunctions promptly to maintenance department to decrease machine downtime.
Education
High School Diploma -
South Houston High School
South Houston, TX05-2018
Associate of Science - Cyber Security
San Jacinto College
Pasadena, TXSkills
- Cable installation
- Signal testing
- Network configuration
- Utility coordination
- Customer service
- Frequency balancing
- Safety compliance
- Technical troubleshooting
- Communication skills
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Fiber optic splicing
- Technical support
- Critical thinking
- Self motivation
- Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Residential Cable Technician
Comcast
04.2024 - Current
Project Manager
Procon Builders
10.2023 - 04.2024
Seafood Clerk
HEB Grocery Store
03.2023 - 10.2023
Lead Sales Associate
BluFox Mobile LLC
03.2021 - 03.2023
Arcade Attendant
US Golf and Games
05.2018 - 03.2021
High School Diploma -
South Houston High School
Associate of Science - Cyber Security
San Jacinto College