James Schumacher
WICKENBURG,AZ
Summary
Recently retired Residential Cable Technician with over 29 years of experience installing, troubleshooting and maintaining cable and internet systems. I am a hard worker with remarkable work ethic and a solid career history ready to start the next chapter in my life.
Overview
29
29
years of professional experience
Work History
Residential Cable Technician
Cox Communications
06.1996 - 05.2025
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Repaired and updated equipment to conform to company-wide standards.
- Installed wiring, cabling and networking hardware on customer premises.
- Reduced repeat service calls by accurately diagnosing issues during initial appointments and implementing effective solutions.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
- Performed preventive maintenance of telecommunications equipment.
- Provided training on use, troubleshooting, and calibration of equipment.
- Troubleshot network connectivity issues both remotely and onsite which resulted in minimal downtime and uninterrupted service provision.
- Improved customer satisfaction by efficiently troubleshooting and resolving residential cable issues.
- Collaborated with team members to ensure seamless installations and repairs, contributing to a positive work environment.
Education
High School Diploma -
Glendale High School
Glendale, AZ05.1989
Skills
- IP networking
- Network configuration
- Wireless networking
- Fiber optic handling
- Equipment troubleshooting
- System activation
- Cable installation
- Coaxial cable splicing
- Signal testing
- Internet connectivity
- Router setup
- Customer service
- Network troubleshooting
- Customer education
- Problem-solving
- Installing equipment
Timeline
Residential Cable Technician
Cox Communications
06.1996 - 05.2025
High School Diploma -
Glendale High School
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