Luis Sanchez Jr.
Lewisville,TX
Summary
I am an entry-level cybersecurity and network security professional with 16+ years of experience in technology-focused, customer-facing, and operations roles. I am currently completing the Google Cybersecurity Professional Certificate and have hands-on experience in log analysis, network traffic inspection, incident response, and system hardening. I have a dynamic background in problem-solving, communication, and troubleshooting across Windows, Linux, and macOS environments. I am seeking a cybersecurity role where analytical skills, attention to detail, and teamwork drive the development of secure, reliable systems.
Overview
16
16
years of professional experience
7
7
Certifications
Work History
Information Agent
FedEx Express
Irving, TX
05.2016 - Current
- Analyzed operational data to calculate accurate task completion times and delivery schedules.
- Ensured data accuracy and timely reporting to support logistics operations across the DFW Metroplex.
- Collaborated with cross-functional teams to maintain efficiency, reliability, and compliance with procedures.
Consumer Electronics Double Agent
Best Buy – Geek Squad
Irving, TX
10.2009 - Current
- Installed and secured home Wi-Fi networks, optimizing coverage, performance, and reliability based on client needs.
- Configured routers, encryption, and password protection to improve network security.
- Diagnosed and resolved hardware, software, and connectivity issues across Windows and macOS systems.
- Educated customers on cybersecurity best practices, device protection, and safe technology use.
- Delivered high-quality customer service while managing multiple technical requests in fast-paced environments.
Education
Google Cybersecurity Professional Certificate -
Merit America
Washington, DC02.2026
Skills
- Cybersecurity and networking
- Traffic and log analysis
- Incident response
- Vulnerability assessment
- Threat analysis
- Security frameworks and controls
- SIEM and IDS/IPS
- Linux, Windows, MacOS proficiency
- Splunk and Wireshark expertise
- Python and SQL skills
- Google Workspace and Slack proficiency
- Analytical and critical thinking
- Clear communication skills
- Customer education and collaboration
- Teamwork and attention to detail
- Calm under pressure
Cybersecurity Projects And Hands On Labs
TryHackMe – Practical Security Labs, Linux Fundamentals & Strength Training: Navigated file systems, managed permissions, analyzed logs, and utilized core Linux utilities for system investigation., Log Analysis & Forensics: Identified and analyzed multiple log types using command-line tools, regular expressions (RegEx), and CyberChef to detect suspicious activity., Wireshark & Network Traffic Analysis: Captured and dissected packets; filtered and analyzed ARP, ICMP, TCP, DNS, HTTP, and HTTPS traffic for troubleshooting and threat detection., Windows Fundamentals & Windows Forensics: Explored Windows architecture, UAC, registry, firewall, and FAT/NTFS file systems; accessed registry hives and recovered files during forensic investigations., Splunk & Incident Handling: Navigated Splunk dashboards, performed searches, analyzed security events, and participated in Boss of the SOC investigations to simulate real-world incident response.
Core Skills
Network Security & Traffic Analysis (TCP/IP, DNS, HTTP/HTTPS), Log Analysis & Incident Response, Vulnerability Assessment & Threat Analysis, Security Frameworks, Controls, and Best Practices, SIEM & IDS/IPS Fundamentals, Linux, Windows, macOS, Splunk, Wireshark, Tcpdump, Suricata, Python, SQL (BigQuery; foundational MySQL/MSSQL), Google Workspace, Slack, Analytical & Critical Thinking, Clear Communication & Customer Education, Collaboration & Teamwork, Attention to Detail, Calm Under Pressure
Certification
Foundations of Cyber Security
Timeline
Information Agent
FedEx Express
05.2016 - Current
Consumer Electronics Double Agent
Best Buy – Geek Squad
10.2009 - Current
Google Cybersecurity Professional Certificate -
Merit America