Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Sanguino

Cleveland

Summary

Dynamic Loss Prevention Manager with extensive experience at Sephora, excelling in investigative techniques and team leadership. Achieved a 30% reduction in shrink at J.C. Penney, while implementing effective safety training and compliance monitoring strategies. Proven track record in conflict resolution and driving performance across multiple locations.

Overview

31
31
years of professional experience

Work History

District Loss Prevention Manager – Ohio & Pittsburgh

Sephora
01.2023 - Current
  • Oversee loss prevention strategies across multiple store locations in Ohio and Pittsburgh.
  • Lead internal investigations and external theft resolution.
  • Partner with store leadership to implement shrink reduction strategies.
  • Deliver safety and loss prevention training to store teams.
  • Monitor compliance with company policies and regulatory standards.
  • Collaborate with corporate and field leadership to drive performance.
  • Manage direct reports and oversee their training and professional development.

Safety and Security Supervisor (Team Lead), 2nd Shift

IKEA DNSA (Distribution Center)
Lebec
01.2017 - 01.2023
  • Oversaw general warehouse safety and internal/external investigations.
  • Supervised Safety Coordinators, Internal Haulers, and IVES Trainers.
  • Conducted audits and provided feedback to senior management.
  • First Aid Certified.

Warehouse Operations Team Lead

IKEA DNSA (Distribution Center)
Lebec
01.2012 - 01.2017
  • Supervised 30–40 coworkers across inbound and outbound teams.
  • Managed manpower distribution to meet daily goals.
  • Implemented new processes in receiving department.
  • Served as Acting MOD and Key Holder.
  • Accident prevention and first aid response.
  • Team Lead of the Quarter, Smart Mentor Trainer.

Multi-Unit Loss Prevention Manager

Sears Holdings
01.2007 - 01.2012
  • Managed LP programs across 5 high-risk stores in Los Angeles.
  • Recruited and trained LP teams.
  • Delivered shrink and safety education to store managers.
  • Managed ORC cases for the Western Region.
  • Star Award Winner (2009), Selected for NY Metro Market assignment, Highest Metrics Overall Rating (113%).

Loss Prevention Manager / District Mentor

Lowe’s HIW
01.2003 - 01.2007
  • Led LP programs and training across multiple stores.
  • Conducted cycle count classes for new managers.
  • Resolved internal and external theft cases.
  • Inventory results under 1% with $120M in sales.
  • Top performer in operational recoveries and internal case resolution.

Loss Prevention Manager

J.C. Penney Co.
01.1997 - 01.2003
  • Managed LP programs across multiple stores.
  • Conducted internal theft interviews.
  • Reduced shrink by 30%.
  • Increased external apprehensions.

Regional Investigator – Loss Prevention

Vallarta Supermarkets
01.1995 - 01.1997
  • Conducted internal theft investigations across assigned markets.
  • Recruited and trained LP teams.
  • Developed and executed shrink and safety action plans.

Education

Interview & Interrogation Techniques 1 and 2 -

Wicklander & Zulawski
01.2025

First Aid/CPR/AED Instructor -

American Red Cross
01.2018

Six Sigma Yellow Belt Certification -

Aveta Business School
01.2013

P.O.S.T. Certification - 832 P.C.

Rio Hondo Police Academy
01.2001

Skills

  • Investigative techniques
  • Safety training
  • Risk assessment
  • Compliance monitoring
  • Team leadership
  • Conflict resolution

Timeline

District Loss Prevention Manager – Ohio & Pittsburgh

Sephora
01.2023 - Current

Safety and Security Supervisor (Team Lead), 2nd Shift

IKEA DNSA (Distribution Center)
01.2017 - 01.2023

Warehouse Operations Team Lead

IKEA DNSA (Distribution Center)
01.2012 - 01.2017

Multi-Unit Loss Prevention Manager

Sears Holdings
01.2007 - 01.2012

Loss Prevention Manager / District Mentor

Lowe’s HIW
01.2003 - 01.2007

Loss Prevention Manager

J.C. Penney Co.
01.1997 - 01.2003

Regional Investigator – Loss Prevention

Vallarta Supermarkets
01.1995 - 01.1997

Interview & Interrogation Techniques 1 and 2 -

Wicklander & Zulawski

First Aid/CPR/AED Instructor -

American Red Cross

Six Sigma Yellow Belt Certification -

Aveta Business School

P.O.S.T. Certification - 832 P.C.

Rio Hondo Police Academy

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