Luis Santana

security

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, and by foot.

Battery Technician, responsible for change of battery of motor vehicle. customer service

• Trained new technicians on standard operating procedures, ensuring consistency across team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained compliance with regulatory standards and safety requirements.
• Tested components and systems to evaluate performance and identify concerns.

driving to each motor vehicle location

pickup and retrieval of motor vehicle.

battery retrieval and checkup of all assigned citi bike across the new york city area

customer service and help with question regarding set up

• Supported efficient transportation of goods using appropriate loading techniques for safe handling during transit.
• Upheld company standards for quality control through detailed inspections of incoming shipments before offloading or processing.

Delivery driver across multiple sections across new york state. direct customer service with consumers.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

• Reported to owners as front desk and production assistant for an independent Video/Photography company
• Operated and being the "gate keeper" for the front desk by receiving guests, directing them to appropriate studios, handling incoming packages, mail, Fed Ex; announcing an routing incoming calls for owners; arranging for in-house meetings as well as ordering catering, Audio/Visual needs for presentations and the like, as well as day-to-day correspondence, Email, Outlook, Excel data entry and updating company Powerpoint presentations.
• Opened and closed office assuring safety precautions and lock up of equipment in studio storage. General office upkeep; ordering supplies, and all related office tasks.
• On-site working as general assistant for photo shoots and videography shoots for companies, families, weddings, film production in cooperation with other production companies