Luis Silva
Austin,TX
Summary
Motivated individual with experience in political communication, social media management, and radio broadcasting.
Adaptable professional with the capacity to quickly grasp new information and embrace emerging technologies. Well-versed in public relations, government affairs, digital media advertising, and skilled at fostering productive dialogue between diverse stakeholders.
Overview
7
7
years of professional experience
Work History
Promotions Coordinator
Waterloo Media
Austin, TX
08.2024 - Current
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.Gathered and evaluated promotional data to improve future planning.
- Coordinated with stakeholders to ensure all necessary elements were present for successful event execution.
- Set up activation equipment for the client's property to promote their brand with the radio station.
- Provided customer service assistance before, during, and after events.
- Maintained accurate records of attendance for each event.
- Planned and coordinated promotional events and activities.
- Drafted post-event reports outlining key successes, challenges faced, and recommendations for improvement.
- Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
- Created detailed timelines and checklists to ensure smooth operation of events.
- Coordinated with internal stakeholders, such as sales teams and product managers, to ensure alignment between overall business goals and brand activation efforts.
- Maintained a database of customer information including contact details and preferences.
Communications Assitant
State Representative Shawn Thierry
Austin, TX
10.2023 - Current
- Created content for various social media platforms, including Facebook, Instagram, and Twitter
- Collaborated with design teams to create visually appealing graphics for posts.
- Researched latest trends and implemented them into campaigns.
- Created motion graphics and animations for video projects.
- Assisted in the production of a series of promotional videos for social media platforms.
- Edited raw footage into finished product using Adobe Premiere Pro & Adobe Premier Rush software.
- Collaborated with other members of the creative team to ensure that all video content was consistent with established brand standards.
- Implemented color correction techniques to enhance visuals within videos.
- Ensured that sound levels were balanced throughout edited footage.
- Composed content for multiple social media platforms.
- Created engaging visuals such as infographics and videos to support messaging on social media channels.
Shopper / Curbside Assistant
HEB
The Woodlands, TX
09.2021 - 03.2022
- Advised customers on suitable substitutes for dated, discontinued or unavailable products
- Selected, bagged and staged grocery orders for guests
- Processed returns and exchanges for unwanted items, adhering to store policies
- Drove client satisfaction with detailed and current product knowledge
- Delivered superior customer service, answered questions and resolved customer complaints
- Collaborated with team to complete daily tasks and enhance service delivery
- Assisted with collection, loading and acceptance of payment for customer pick-up and delivery orders
- Swept, cleaned and straightened store when business was light.
Walmart Associate/ Digital Personal Shopper
Walmart
The Woodlands, TX
03.2021 - 09.2021
- Coordinated orders, selected products and prepared items for sale
- Worked with team members to accomplish tasks and meet targets
- Explored individual needs and provided hands-on demonstrations of products in-store
- Followed company guidelines to maximize average sales per guest and meet above-minimum category sales goals
- Developed and maintained high levels of knowledge of company products, promotions and store sales functions.
Cashier
McDonald's
The Woodlands, TX
03.2018 - 02.2021
- Kept clean, organized and well-stocked checkout areas
- Gave customers full attention and attended to their needs
- Promoted loyalty programs and store cards
- Addressed customer questions and complaints with professionalism
- Approached and solved problems with initiative and sound judgment
- Offered customers information about upcoming promotions and available items
- Bagged, boxed or wrapped products for customers
- Stocked store shelves and end-caps with merchandise.
Writer
El Maletin
06.2020 - 11.2020
- Edited documents to meet best practices and standards, following established guidelines
- Wrote thoroughly researched, genuinely helpful content geared toward search engine visibility
- Translated complex technical content into easily understood and engaging copy.
Education
Bachelor of Science (B.S.) - Entertainment Business
Los Angeles Film School
02.2025
The Woodlands High School
05.2018
Lone Star College
The Woodlands, TXSkills
- Bilingual (English & Spanish)
- Customer service
- Social Media Management
- Video Production/Editing
- Microsoft Office Proficiency
- Event hosting
- Visual Communication
- Public relations
Work Authorization
Authorized to work in the US for any employer
Languages
- Spanish, Native
- English, Advanced
References
References available upon request.
Timeline
Promotions Coordinator
Waterloo Media
08.2024 - Current
Communications Assitant
State Representative Shawn Thierry
10.2023 - Current
Shopper / Curbside Assistant
HEB
09.2021 - 03.2022
Walmart Associate/ Digital Personal Shopper
Walmart
03.2021 - 09.2021
Writer
El Maletin
06.2020 - 11.2020
Cashier
McDonald's
03.2018 - 02.2021
Bachelor of Science (B.S.) - Entertainment Business
Los Angeles Film School
The Woodlands High School
Lone Star College
Similar Profiles
Teia ReeseTeia Reese
Account Executive at Waterloo MediaAccount Executive at Waterloo Media
Juan LozanoJuan Lozano
Radio Jockey at Waterloo MediaRadio Jockey at Waterloo Media
Christopher GuytonChristopher Guyton
Sound Designer at Waterloo Media (KLBJ Radio)Sound Designer at Waterloo Media (KLBJ Radio)