LUIS TORRES
Carlsbad,CA
Overview
5
5
years of professional experience
Work History
Restaurant Food Server
Broken Yolk Cafe
Oceanside, CA
03.2021 - Current
- Checked in with diners throughout the meal to ensure satisfaction.
- Organized tables quickly so new guests could be seated in a timely fashion.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Resolved customer complaints courteously and efficiently.
- Suggested menu items to customers based on their preferences.
- Provided excellent customer service through active listening and problem solving skills.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented menus and answered questions regarding items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Barback
Yard House
Carlsbad, CA
06.2019 - 03.2020
- Performed opening duties such as setting up supplies needed for service.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Continuously monitored beverage stock levels during peak hours of operation.
- Restocked ice and prepared garnishes for drinks.
- Followed safety protocols such as properly storing equipment away after use.
- Consistently checked inventory levels and communicated needs to management team.
- Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Carlsbad High School
Carlsbad, CA06-2017
Skills
- Facility Cleaning
- Effective customer upselling
- Supply Replenishment
- Menu knowledge
- High-volume dining
- Fast-Paced Environment
- Safe Food Handling
- Order Verification
Timeline
Restaurant Food Server
Broken Yolk Cafe
03.2021 - Current
Barback
Yard House
06.2019 - 03.2020
High School Diploma -
Carlsbad High School