Luis Torres-Valdez
San Jose,CA
Summary
Experienced Security Officer known for detail-oriented incident reporting and effective team collaboration. Strong bilingual communication skills contribute to a welcoming environment while ensuring safety protocols are upheld.
Overview
13
13
years of professional experience
Work History
Security Officer
Allied Universal Security
San Jose, CA
08.2024 - Current
- Responded promptly to alarms and emergencies, coordinating with law enforcement as necessary.
- Maintained detailed incident reports, documenting all security-related events accurately.
- Trained new personnel on standard operational procedures and emergency response techniques.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Trident Security
Cupertino, CA
04.2024 - 08.2024
- Monitored premises to deter and detect unauthorized activities.
- Implemented access control measures to manage entry and exit of personnel and visitors.
- Provided exceptional customer service while assisting staff and visitors within the facility.
Security Officer
Allied Universal Security
Milpitas, CA
06.2018 - 04.2024
- Conducted regular patrols to ensure safety and security of property.
- Collaborated with team members to reinforce safety protocols and enhance overall security measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Valet
All About Parking
Menlo Park, CA
03.2017 - 06.2018
- Managed vehicle parking and retrieval efficiently in high-traffic environments.
- Coordinated with event staff to facilitate smooth parking operations during special events.
- Conducted regular inspections of parking facilities, identifying areas for maintenance and improvement initiatives.
- Built positive customer rapport for courteous, friendly and professional service.
HVAC Assistant
Ice Cube Air
Las Vegas, NV
04.2016 - 01.2017
- Assisted technicians with HVAC system installations and repairs, ensuring compliance with safety regulations.
- Provided support in diagnosing and troubleshooting heating and cooling systems, enhancing service efficiency.
- Documented service reports accurately, ensuring clear communication between technicians and management for effective follow-up.
- Collaborated with team members to implement preventative maintenance schedules, improving system reliability for clients.
Retail Sales Associate
DD's Discounts
Las Vegas, NV
09.2014 - 04.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to maximize sales potential and improve store aesthetics.
- Monitored inventory levels, restocked shelves, and conducted product audits to maintain stock accuracy.
Merchandise Sales Associate
Cedar Fair Entertainment
Santa Clara, CA
09.2013 - 05.2014
- Assisted customers with product selection and inquiries, enhancing their shopping experience.
- Maintained visual merchandising standards, ensuring appealing product displays across sales floor.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Collaborated with team members to achieve sales goals and deliver exceptional service.
Education
High School Diploma -
New Valley High School
Santa Clara, CAEPA 608 -
Advanced Training Institute
Las Vegas, NVSkills
- Report writing
- Detail-oriented
- Superior customer service
- Bilingual (Spanish)
- CPR/AED Certified
Timeline
Security Officer
Allied Universal Security
08.2024 - Current
Security Officer
Trident Security
04.2024 - 08.2024
Security Officer
Allied Universal Security
06.2018 - 04.2024
Valet
All About Parking
03.2017 - 06.2018
HVAC Assistant
Ice Cube Air
04.2016 - 01.2017
Retail Sales Associate
DD's Discounts
09.2014 - 04.2016
Merchandise Sales Associate
Cedar Fair Entertainment
09.2013 - 05.2014
High School Diploma -
New Valley High School
EPA 608 -
Advanced Training Institute