luis velasquez
Astoria,NY
Summary
Led concierge operations with 25 years of extensive experience in delivering high-quality service. Fostered a collaborative team environment to achieve operational excellence. Sought full-time opportunities as doorman or concierge to drive organizational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Doorman/Porter
Lenox House
Upper East Side, NY
04.2001 - Current
- Responsible for the meeting, greeting and directing residents and guests.
- Verifying and recording visitor information.
- Answering calls professionally and assists callers with directions or instructions for the building.
- Assist residents help unload luggage from cabs/tenant vehicles.
- Receive and process incoming and outgoing laundry, shipments and/or mail/packages
- Monitor lobby traffic and alert residents to arriving guests and deliveries.
- Keeping the communal area tidy and providing a security presence on site.
- All other job duties requested.
- PORTER RESPONSIBILITIES
- Duties of manual labor and performing routine housekeeping duties; Sweep, mop, dust, vacuum, polish glass and garage removal.
- Assist superintendent with minor repairs.
- Other related duties as directed by supervisor or management.
Merchandiser
L&R Distributors
Brooklyn, NY
10.2000 - 04.2001
- Arrange merchandise displays to attract customers
- Stock and clean shelves, racks, cases
- Take inventory or examine merchandise to identify items to be reordered or replenished
Education
Diploma -
Automotive High School
Brooklyn, NY06.1999
Skills
Cultivated a reputation for reliability through punctual attendance and an uplifting demeanor
Applied critical thinking skills to independently address and solve problems
Leveraged strong interpersonal skills to facilitate effective communication and conflict resolution
Oversaw organizational processes to streamline operations and improve efficiency Cultivated a professional atmosphere that encouraged teamwork and open communication Championed attention to detail to elevate project quality and client satisfaction
Certification
Plumbing 1 electrical 1 from 32bj training
Timeline
Doorman/Porter
Lenox House
04.2001 - Current
Merchandiser
L&R Distributors
10.2000 - 04.2001
Diploma -
Automotive High School